Relationship Banker: Client-Centric Banking & Digital Tools

U.S. Bank; Lincoln (NE); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability

Paid Vacation

Retirement Plan

Paid Holidays

Parental Leave

Job summary

U.S. Bank in Lincoln, Nebraska is seeking a Relationship Banker to cultivate trusted client relationships across in-person, appointment, and virtual channels, delivering sound financial counsel with a digital-first approach.

The role emphasizes proactive outreach, understanding client needs, and collaborating with branch teams to serve customers. A high school diploma plus retail banking exposure is expected; strong communication and digital skills are preferred.

Qualifications

• High school diploma or equivalent required
• Typically has less than four years of retail banking experience or equivalent training
• Experience building client relationships and proactive outreach preferred
• Comfort with digital tools and self-service banking platforms preferred

Responsibilities

• Build and foster client relationships through proactive outreach and follow up.
• Educate clients on deposit and loan options and digital tools.
• Open new consumer and business accounts and process service requests.
• Collaborate with branch team to serve clients effectively.
• Identify client needs and recommend suitable solutions.
• Maintain knowledge of bank policies and products and provide accurate guidance.

Skills

Relationship building

Client engagement

Banking knowledge

Digital products

Communication skills

Problem solving

Team collaboration

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank in Lincoln, Nebraska is seeking a Relationship Banker to cultivate trusted client relationships across in-person, appointment, and virtual channels, delivering sound financial counsel with a digital-first approach.

The role emphasizes proactive outreach, understanding client needs, and collaborating with branch teams to serve customers. A high school diploma plus retail banking exposure is expected; strong communication and digital skills are preferred.