Relationship Banker - Carson City Area

Bank of America; Carson City (NV); On-site; USD 60,000 - 80,000; Full time

Job summary

A financial institution in Carson City is seeking an enthusiastic individual for a customer engagement role which involves assisting clients with their banking needs and processing transactions. The ideal candidate is motivated, has strong communication skills, and is capable of building client relationships. A high school diploma is necessary, and experience in financial services is beneficial. Competitive hourly pay and an inclusive workplace culture are part of this opportunity.

Benefits

Industry-leading benefits

Paid time off

Qualifications

• Enthusiastic and motivated self-starter with a strong work ethic.
• Ability to communicate effectively and build relationships with clients.
• Flexibility to work weekends and extended hours as needed.

Responsibilities

• Engage clients in the lobby and assist with transactions.
• Build relationships to meet clients' financial needs.
• Manage cash responsibilities and ensure compliance with regulations.

Skills

Adaptability

Customer and Client Focus

Oral Communications

Problem Solving

Relationship Building

Business Development

Education

High School Diploma / GED

Job description

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This role involves engaging clients in the lobby to educate and assist with transactions through self-service resources like mobile banking, online banking, or ATM. Key responsibilities include accurately processing cash transactions and having in-depth conversations with clients to understand their financial and life priorities, connecting them to solutions that meet their financial goals.

Additional Details:

This position is open across the entire market, with specific location based on business needs. Training will occur at one financial center, with potential relocation to another within a reasonable commute, subject to legal considerations.

Responsibilities:

• Execute the bank's risk culture and strive for operational excellence
• Build relationships with clients to meet financial needs
• Follow established processes and guidelines, ensuring compliance with laws and regulations
• Expand business knowledge and network by collaborating with experts in small business, lending, and investments
• Manage financial center traffic, appointments, and outbound calls effectively
• Drive the client experience
• Manage cash responsibilities

Required Qualifications:

• Enthusiastic, motivated self-starter with a strong work ethic and results-oriented mindset
• Effective collaborator, capable of building and nurturing relationships
• Passionate about improving clients’ financial lives
• Confident in identifying solutions based on client needs
• Effective communicator, comfortable engaging with all clients
• Ability to learn and adapt to new information and technologies
• Confident in educating clients on banking transactions via self-service technologies
• Strong critical thinking and problem-solving skills
• Adherence to established processes and legal requirements
• Efficient time and capacity management
• Flexible to work weekends and extended hours as needed

Desired Qualifications:

• Experience in financial services and knowledge of industry products and solutions
• At least one year of successful sales experience with sales goals
• Six months of cash handling experience
• Bachelor’s Degree or relevant Associate’s Degree

Skills:

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development
• Pipeline Management
• Prospecting
• Referral Identification
• Referral Management

Minimum Education Requirement:

High School Diploma / GED / Secondary School or equivalent

This job is not restricted by criminal history under FDIC/loan Originator laws.

Shift:

1st shift (United States of America)

Hours Per Week:

40

Pay Transparency:

Pay range: $24.00 - $26.27 hourly, based on experience, education, and skills. This role is salaried, not incentive-based, and benefits-eligible. We offer industry-leading benefits, paid time off, and resources to support our employees in contributing to sustainable growth and community impact.