RELATIONSHIP BANKER - BLAISDELL BRANCH

Sunrise Banks; Minneapolis (MN); On-site; USD 41,000 - 77,000; Full time

Job summary

A leading bank is seeking a Relationship Banker in Minneapolis to promote and sell banking products to new and existing customers. This entry-level full-time position requires bilingual fluency in English and Spanish, with a focus on enhancing customer satisfaction and meeting growth objectives. Ideal candidates should possess a solid customer service background, along with experience in the financial industry.

Benefits

Medical, Dental, and Vision insurance

Retirement (401k) savings

Paid Time Off (PTO)

Volunteer Time Off

Paid Parental Leave

Pet Insurance

Qualifications

• Bilingual fluency in English and Spanish required.
• Previous customer service experience preferred.
• Certification in Safe Act (NMLS) required.

Responsibilities

• Promote and cross-sell bank products to meet customer needs.
• Assist with new account applications and resolve customer inquiries.
• Maintain knowledge of teller and banker roles.

Skills

Bilingual (English/Spanish)

Customer Service

Sales Skills

Communication

Technical/PC Skills

Education

High school or GED

College degree in business related field

Tools

Microsoft Word

Power Point

Outlook

Teams

Fiserv application(s)

Job description

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POSITION SUMMARY

The Relationship Banker promotes and cross-sells bank products and services to new and existing customers to meet their needs and the bank’s growth objectives. Must be fully trained and maintain continuous knowledge of the functions of both teller and banker roles. Bilingual (english/spanish) - fluency verbal and written required.

Job Details

Description

POSITION SUMMARY

The Relationship Banker promotes and cross-sells bank products and services to new and existing customers to meet their needs and the bank’s growth objectives. Must be fully trained and maintain continuous knowledge of the functions of both teller and banker roles. Bilingual (english/spanish) - fluency verbal and written required.

Essential Functions

• Promotes, counsels, cross-sells and provides maintenance services to new and existing consumer and business customers to meet their needs.
• Complete application process and other required paperwork for new accounts
• Provides positive customer satisfaction by proactively assisting with account questions and resolving issues.
• Effectively handles customer inquiries by phone or in person, resolving questions, complaints and conducts account research.
• Provides additional services as needed or assigned.
• Safe Act Certification required (NMLS).
• Cross training of teller line duties required.
  
  

Supervisory Responsibilities

None

COMPETENCIES

• Sunrise Core Values
• Adaptability
• Communication
• Compliance
• Dependability
• Flexibility
• Initiative
• Integrity
• Judgement
• Organizational Skills
• Productivity
• Professionalism
• Quality Service
• Teamwork
• Technical/PC Skills
• Work Quality
  
  

Education And Experience

• High school or GED required.
• College degree in business related field preferred.
• Two (2) years' customer service experience preferred.
• Experience in the financial industry preferred.
• Solid skill set in Microsoft Word, Power Point, Outlook and Teams.
• A comprehensive service and sales skill set preferred.
• A comprehensive skills set in Fiserv application(s) preferred.
  
  

Compensation And Benefits

Annualized salary range is between $41,289 - $58,984 - $76,679 depending on experience and qualifications.

In addition, this position is eligible to enroll in a variety of benefits including Medical, Dental and Vision insurance, Retirement (401k) savings, Life and AD&D insurance, Short and Long-term disability insurance, Paid Time Off (PTO), Volunteer Time Off, Paid Parental Leave, Pet Insurance, and more. Details at www.sunrisebanks.com/about/careers/.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Banking

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