Relationship Banker (Bilingual Spanish Preferred)

Associated Bank; Waunakee (WI); On-site; USD 23,000 - 40,000; Full time

Benefits offered by this job

401(k) and Pension

Volunteer time off

Colleague Resource Groups

Professional development

Well-being programs

Parental leave

Job summary

Associated Bank in Wisconsin is seeking a Relationship Banker to build and maintain customer relationships, process transactions, and identify financial needs while pursuing banker certification and career growth within the bank.

You will collaborate with specialists across insurance, mortgage, and other teams to provide comprehensive financial solutions and promote digital banking tools through community outreach.

Qualifications

• High school diploma or equivalent
• Up to 2 years of customer-facing sales or service experience
• Experience in banking, financial services, or retail sales preferred

Responsibilities

• Deliver outstanding customer service by processing transactions
• Identify opportunities to recommend products and services
• Open new accounts and build lasting relationships
• Partner with specialists to provide financial solutions
• Support branch compliance and operations
• Complete Banker Roadmap training milestones
• Educate customers on digital banking options
• Promote bank offerings through community outreach

Skills

Customer service

Sales experience

Relationship building

Education

High school diploma or equivalent

Job description

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires. Join Associated Bank as a Relationship Banker, where you’ll build relationships with customers, provide exceptional service, and learn the skills to grow your banking career. In this role, you’ll process transactions, assist customers with financial needs, and introduce solutions that help them achieve their goals. This is a great opportunity to gain hands‑on experience, complete banker certification, and advance within our organization. This position requires a credit check per 12 CFR ChapterX, Part1026, Truth in Lending, RegulationZ. Operates in full compliance with internal policies and procedures as well as applicable regulations and laws, including but not limited to Bank Secrecy Act/Anti‑Money Laundering and S.A.F.E. Act requirements. Must submit required information to meet registry requirements, obtain a unique identifier, and maintain the registration requirements as directed by the S.A.F.E Act.

Key Accountabilities

• Deliver outstanding customer service by efficiently processing transactions and addressing customer needs.
• Identify opportunities to recommend products and services that support customers’ financial wellness.
• Open new accounts and build lasting relationships through personalized service.
• Partner with specialists across insurance, mortgage, and other teams to provide comprehensive financial solutions.
• Support the operational integrity and compliance of the branch, adhering to all policies and regulations.
• Participate in the Banker Roadmap program, completing training milestones and certification requirements.
• Educate customers on digital banking options and demonstrate tools that enhance their banking experience.
• Promote bank offerings and engage prospective customers through community and in‑store outreach.

Education & Experience

High school diploma or equivalent combination of education and experience.

Up to 2 years of customer‑facing sales and/or service experience.

Preferred Experience

Experience in banking, financial services, or retail sales.

Benefits

• Retirement savings including both 401(k) and Pension plans.
• Paid time off to volunteer in your community.
• Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
• Competitive salaries with professional development and advancement opportunities.
• Bonus benefits including well‑being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
• Personal banking, loan, investment and insurance benefits.

Compliance Statement

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated Bank’s anonymous Ethics Hotline.

Artificial Intelligence Statement

To support our recruiting process, we may use artificial intelligence (“AI”) or automated technologies to collect, organize, sort, and analyze information submitted by applicants. These tools may assist our Talent Acquisition professionals in identifying applicants who appear to satisfy the minimum qualifications for a position. AI is not used to make employment decisions on behalf of Associated Bank. No applicant will be selected or rejected solely based on the output of an AI tool. Hiring decisions are made by Associated Bank personnel who review applicant information and exercise independent judgment in accordance with applicable law and company policies.

Contact for Accommodations

Please contact [e-mail] if you need an accommodation at any time during the process.

E‑Verify

Associated Banc‑Corp participates in the E‑Verify Program. E‑Verify Notice English or Spanish. Know Your Right to Work English or Spanish.

Pay Range

$17.00 - $28.96 per hour

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success.