Relationship Banker

Associated Banc‑Corp; United States; On-site; USD 23,419 - 39,895; Full time

Benefits offered by this job

401(k) and Pension plans

Paid time off to volunteer

Professional development opportunities

Well-being programs and incentives

Employee stock purchase plan

Job summary

Associated Trust Company, NA is seeking a Relationship Banker to build lasting relationships with customers and provide exceptional banking services. The role focuses on delivering outstanding customer service, recommending banking products, and adhering to compliance standards.

Qualified candidates will have a high school diploma and up to two years of customer-facing experience, preferably in banking or retail. Competitive salaries, retirement savings, and professional development opportunities are available.

Qualifications

• High school diploma or equivalent.
• Up to 2 years of customer-facing sales and/or service experience.
• Preferred experience in banking, financial services, or retail sales.

Responsibilities

• Deliver outstanding customer service by efficiently processing transactions.
• Identify opportunities to recommend products and services for financial wellness.
• Open new accounts and build lasting relationships.
• Partner with specialists to provide comprehensive financial solutions.
• Support operational integrity and compliance of the branch.
• Participate in the Banker Roadmap program.
• Educate customers on digital banking options.
• Promote bank offerings through community outreach.

Job description

Job Overview

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. The role is a Relationship Banker, where you’ll build relationships with customers, provide exceptional service, and learn the skills to grow your banking career.

Responsibilities

• Deliver outstanding customer service by efficiently processing transactions and addressing customer needs.
• Identify opportunities to recommend products and services that support customers’ financial wellness.
• Open new accounts and build lasting relationships through personalized service.
• Partner with specialists across insurance, mortgage, and other teams to provide comprehensive financial solutions.
• Support the operational integrity and compliance of the branch, adhering to all policies and regulations.
• Participate in the Banker Roadmap program, completing training milestones and certification requirements.
• Educate customers on digital banking options and demonstrate tools that enhance their banking experience.
• Promote bank offerings and engage prospective customers through community and in‑store outreach.

Education & Experience

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of customer‑facing sales and/or service experience.
• Preferred experience in banking, financial services, or retail sales.

Benefits

• Retirement savings including 401(k) and Pension plans.
• Paid time off to volunteer in your community.
• Diversity‑focused Colleague Resource Groups.
• Competitive salaries with professional development and advancement opportunities.
• Bonus benefits including well‑being programs and incentives, parental leave, employee stock purchase plan, military benefits and more.
• Personal banking, loan, investment and insurance benefits.

Compliance Statement

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status. Associated Bank fully complies with all applicable enterprise policies, procedures and laws, including the Bank Secrecy Act, and requires reporting of suspicious activity, customer complaints, and ethical concerns.

Pay Range

$17.00 - $28.96 per hour