Relationship Banker

LCNB National Bank; Springboro (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading bank seeks a Relationship Banker in Springboro, Ohio. The role involves providing exceptional customer service, processing transactions efficiently, and maintaining compliance with bank policies. Ideal candidates are detail-oriented professionals with a focus on customer interaction and teamwork. The position offers a full-time hourly status.

Qualifications

• Entry-level position; customer service experience preferred.
• Cash handling experience is preferred.

Responsibilities

• Process transactions accurately for customers.
• Maintain and balance cash drawer according to policies.
• Communicate and collaborate with team members effectively.

Skills

Professionalism

Communication

Cash handling

Attention to detail

Customer focus

Team player

Education

High School Diploma or GED equivalent

Job description

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• Status: Full Time Hourly Non-Exempt
• Bank Operation Hours: Monday - Friday 8:15am-5:15pm, Saturday 8:15am -12:15pm
  
  

Position Description

Relationship Banker

Identifying Information

• Department: Branch Operations
• Reports To: Mandy Smith, Branch Manager
• Location: Springboro Office, 525 West Central Ave. (St. Rt. 73) Springboro, Ohio 45066
• Status: Full Time Hourly Non-Exempt
• Bank Operation Hours: Monday - Friday 8:15am-5:15pm, Saturday 8:15am -12:15pm
  
  

Position Purpose: Provides superior and quality service to our customers. Assist customers by accurately and efficiently processing transactions, such as deposits, withdrawals or payments, resolving complaints or account discrepancies, and answering questions.

Essential Functions And Responsibilities

• Maintaining and balancing cash drawer
• Ensure compliance with all internal controls and established policies and procedures
• Promote and advise on the bank's products and services
• Keeping customers' personal information confidential
• Identify referral opportunities and make relevant referrals
• Communicating with other team members and other areas of the bank
• Assist with the daily operations of the branch
• Comprehend, retain and apply information as necessary to perform duties and responsibilities effectively
• Additional duties as assigned
  
  

Skills/Competencies

• Professionalism
• Strong basic computer skills
• Strong written and verbal communications skills
• Cash handling
• Accuracy and attention to detail
• Customer-focused
• Team player
• Ability to think, reason and communicate clearly
• Ability to observe and identify details at close range
  
  

Education/Experience

• High School Diploma or GED equivalent (required)
• Customer service experience (preferred)
• Cash handling experience (preferred)
  
  

Working Conditions

• Must be able to remain in a stationary position 50% of the time
• Occasionally move/traverse to access files and equipment
• Constantly operates a computer and other office productivity machinery, such as a phone, calculator, copy machine, scanner, and computer printer
• Occasionally moves coin bags weighing up to 50 lbs.
• Occasionally will need to travel up to a 30-mile radius
  
  

Compliance Statement

The associate is responsible for meeting all compliance requirements imposed on LCNB National Bank by State and Federal law and regulations, as well as all related LCNB National Bank policies and procedures. Incumbent must be able to perform the essential functions of the position with or without reasonable accommodation. Equal Opportunity Employer/Disability/Veterans.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  Accounting

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