Relationship Banker

Fnb Online; Pittsburgh (Allegheny County); On-site; USD 35,000 - 50,000; Full time

Job summary

Join a leading financial services company as a Relationship Banker, where you'll develop skills in consumer banking, promote sales processes, and work closely with customers to meet their needs. Ideal for a motivated individual looking to start a career in banking, with opportunities for growth in a supportive environment. Your role will contribute to maintaining high compliance and operational standards while achieving personal sales goals.

Qualifications

• High School diploma or GED required.
• No previous experience needed for this entry-level position.
• Must have excellent communication and interpersonal skills.

Responsibilities

• Greet customers and identify their product needs.
• Promote sales and refer customers to appropriate services.
• Perform routine teller transactions and operational tasks.

Skills

Communication

Organizational skills

Analytical skills

Interpersonal skills

Attention to detail

Sales experience

Customer service experience

Knowledge of banking policies

Education

High School diploma or GED

Tools

MS Word

MS PowerPoint

Job description

Join our team. Make a difference - for us and for your future.

Position Title: Relationship Banker

Business Unit: Retail

Reports to: Varies Based on Assignment

Position Overview:

This position is expected to develop proficiency in basic consumer banking transactions, account servicing, and lending. The incumbent is responsible for executing branch leads under the guidance of the Manager, consistently handling customer transactions, and identifying opportunities to convert transactions into sales or referral leads. The incumbent must adhere to all FNB policies, procedures, strategies, and Core Values. The role may require working at various locations within the market.

Primary Responsibilities:

Promote the sales process by greeting customers, identifying their service and product needs, leveraging sales leads, and making outbound calls. Make appropriate product and service recommendations, including cross-selling. Achieve individual weekly sales/referral goals set by the Branch Manager. Incorporate FNB digital products and services into customer interactions.

Use FNB approved branch technology to input and maintain accurate data for all referrals, customers, and applicants. Manage the lifecycle of all new and existing relationships according to consumer banking standards.

Perform routine operational duties, including teller transactions and other operational tasks following established policies and procedures.

Perform other related duties and projects as assigned.

All employees are responsible for understanding, reporting, responding to, managing, and monitoring risks encountered daily, as part of F.N.B. Corporation’s risk management program.

F.N.B. Corporation is committed to high compliance standards by adhering to all regulatory laws and guidelines. Compliance is a mandatory component of this position.

Minimum Education:

High School diploma or GED

Minimum Experience:

0 years

Skills Required:

Excellent written and verbal communication skills, organizational, analytical, and interpersonal skills, attention to detail, proficiency in personal computer usage and software such as MS Word (Basic) and MS PowerPoint (Basic), sales and customer service experience, knowledge of banking policies and consumer products.

Licenses/Certifications:

Nationwide Mortgage Licensing System and Registry Identifier preferred but not mandatory.

Physical Requirements:

N/A

EEO Policy:

F.N.B. Corporation and its affiliates do not discriminate based on age, race, color, religion, sex, national origin, disability, veteran status, or other protected categories. Employment decisions are based solely on job requirements. We promote a discrimination and harassment-free workplace.

A culture of teamwork. A history of success.

F.N.B. Corporation offers diverse career opportunities across Pennsylvania, Ohio, Maryland, West Virginia, Virginia, North Carolina, and South Carolina. Recognized as a best place to work and top workplace, we pride ourselves on our outstanding culture.

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