Relationship Banker

Associated Bank - Corp; Menomonee Falls (WI); On-site; USD 19,000 - 32,000; Full time

Benefits offered by this job

401(k) and Pension plans

Paid time off to volunteer

Diversity-focused Colleague Resource Groups

Professional development opportunities

Well-being programs and incentives

Job summary

Associated Bank - Corp is seeking a Banker in Menomonee Falls. In this role, you will build customer relationships, ensure exceptional service, and engage in a Banker certification program to grow your banking career.

The position offers a pay range of $17.00 - $28.96 per hour and requires a high school diploma along with customer-facing experience. Candidates with banking or retail sales experience are preferred.

Qualifications

• Up to 2 years of customer-facing sales and/or service experience.
• Preferred experience in banking, financial services, or retail sales.

Responsibilities

• Deliver outstanding customer service by efficiently processing transactions.
• Open new accounts and build lasting customer relationships.
• Participate in the Banker Roadmap program and complete certification requirements.
• Educate customers on digital banking options.

Skills

Customer service experience

Sales experience

Financial services knowledge

Education

High school diploma or equivalent

Job description

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

Required by Associated Bank to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires.

Join Associated Bank as a Banker, where you'll build relationships with customers, provide exceptional service, and learn the skills to grow your banking career. In this role, you'll process transactions, assist customers with financial needs, and introduce solutions that help them achieve their goals. This is a great opportunity to gain hands‑on experience, complete banker certification, and advance within our organization.

This position requires a credit check per 12 CFR Chapter X, Part 1026, Truth in Lending, Regulation Z.

Key Accountabilities

• Deliver outstanding customer service by efficiently processing transactions and addressing customer needs.
• Identify opportunities to recommend products and services that support customers’ financial wellness.
• Open new accounts and build lasting relationships through personalized service.
• Partner with specialists across insurance, mortgage, and other teams to provide comprehensive financial solutions.
• Support the operational integrity and compliance of the branch, adhering to all policies and regulations.
• Participate in the Banker Roadmap program, completing training milestones and certification requirements.
• Educate customers on digital banking options and demonstrate tools that enhance their banking experience.
• Promote bank offerings and engage prospective customers through community and in‑store outreach.

Education & Experience

Required

• High school diploma or equivalent combination of education and experience
• Up to 2 years of customer‑facing sales and/or service experience

Preferred

• Experience in banking, financial services, or retail sales

Benefits

• Retirement savings including both 401(k) and Pension plans.
• Paid time off to volunteer in your community.
• Opportunities to connect with others through diversity-focused Colleague Resource Groups.
• Competitive salaries with professional development and advancement opportunities.
• Bonus benefits including well‑being programs and incentives, parental leave, employee stock purchase plan, military benefits and more.
• Personal banking, loan, investment and insurance benefits.

At Associated Bank, we’re committed to helping you grow personally and professionally. You’ll receive comprehensive training, hands‑on experience, and mentorship to guide your career path. We foster a supportive, team‑driven culture where your contributions make a real difference.

Compliance Statement

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Associated Bank complies fully with all applicable enterprise policies and procedures. It acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to the Bank Secrecy Act. The bank is responsible for reporting suspicious activity, customer complaints, and ethical concerns to management, HR, and the anonymous Ethics Hotline.

Pay

The pay range for this role is $17.00 - $28.96 per hour. Actual pay may vary based on factors including location, skills, experience, education, and qualifications. Total compensation may also include incentive, commission, or bonus opportunities not reflected in the posted base pay range.