Relationship Banker

Associated Bank; Franklin (WI); On-site; USD 23,419 - 39,895; Full time

Benefits offered by this job

401(k) and Pension plans

Paid time off to volunteer

Professional development opportunities

Well-being programs and incentives

Job summary

Associated Bank is seeking a Relationship Banker in Franklin, Wisconsin. This role involves building relationships with customers, providing exceptional service, and processing transactions. Candidates should have a high school diploma and up to 2 years of customer-facing experience.

In addition to a supportive work environment, benefits include retirement savings plans and professional development opportunities. Pay ranges from $17.00 to $28.96 per hour.

Qualifications

• Up to 2 years of customer-facing sales and/or service experience.
• Experience in banking, financial services, or retail sales preferred.

Responsibilities

• Deliver outstanding customer service by efficiently processing transactions.
• Identify opportunities to recommend products that support customers’ financial wellness.
• Open new accounts and build lasting customer relationships.
• Partner with specialists to provide comprehensive financial solutions.
• Participate in the Banker Roadmap program for training and certification.

Skills

Customer service skills

Sales experience

Financial wellness knowledge

Education

High school diploma or equivalent

Job description

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process. Associated Bank conducts a thorough background check on all new hires.

Join Associated Bank as a Relationship Banker, where you’ll build relationships with customers, provide exceptional service, and learn the skills to grow your banking career. In this role, you’ll process transactions, assist customers with financial needs, and introduce solutions that help them achieve their goals. This is a great opportunity to gain hands‑on experience, complete banker certification, and advance within our organization.

This position requires a credit check per 12 CFR Chapter X, Part 1026, Truth in Lending, Regulation Z.

Key Accountabilities

• Deliver outstanding customer service by efficiently processing transactions and addressing customer needs.
• Identify opportunities to recommend products and services that support customers’ financial wellness.
• Open new accounts and build lasting relationships through personalized service.
• Partner with specialists across insurance, mortgage, and other teams to provide comprehensive financial solutions.
• Support the operational integrity and compliance of the branch, adhering to all policies and regulations.
• Participate in the Banker Roadmap program, completing training milestones and certification requirements.
• Educate customers on digital banking options and demonstrate tools that enhance their banking experience.
• Promote bank offerings and engage prospective customers through community and in‑store outreach.

Education & Experience

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of customer‑facing sales and/or service experience.

Preferred

• Experience in banking, financial services, or retail sales.

Why You’ll Love Working Here

At Associated Bank, we’re committed to helping you grow—personally and professionally. You’ll receive comprehensive training, hands‑on experience, and mentorship to guide your career path. We foster a supportive, team‑driven culture where your contributions make a real difference.

Benefits

• Retirement savings including both 401(k) and Pension plans.
• Paid time off to volunteer in your community.
• Opportunities to connect with others through our diversity‑focused Colleague Resource Groups.
• Competitive salaries with professional development and advancement opportunities.
• Bonus benefits including well‑being programs and incentives, parental leave, employee stock purchase plan, military benefits and more.
• Personal banking, loan, investment and insurance benefits.

Equal Employment Opportunity

We welcome and encourage applications from all qualified parties, including but not limited to people returning to the workforce, people with disabilities, those without a college degree, and veterans or those with military experience. Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential.

Compliance Statement

Associated Bank fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations, including the Bank Secrecy Act. Responsible for reporting suspicious activity to the Financial Intelligence Unit, reporting customer complaints as prescribed, and reporting ethical concerns to the anonymous Ethics Hotline. Associated Banc‑Corp participates in the E‑Verify Program.

Payment Information

$17.00 - $28.96 per hour