Relationship Banker

F.N.B. Corporation; Columbia (MD); On-site; Full time

Job summary

A leading financial institution is seeking a Relationship Banker to enhance customer experiences through effective sales and service strategies. This role involves developing proficiency in consumer banking transactions and identifying sales opportunities while ensuring compliance with company policies. Ideal candidates will possess strong customer service and communication skills, along with a high school diploma or GED. Join a team dedicated to providing exceptional banking services and enjoy a range of benefits.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k)

Paid Time Off

Qualifications

• 0 years of experience required.
• High School or GED education required.

Responsibilities

• Promote sales through customer interactions and outbound calling.
• Achieve weekly sales/referral goals set by the Branch Manager.
• Perform routine operational duties including teller transactions.

Skills

Customer Service

Communication

Organizational Skills

Analytical Skills

Interpersonal Skills

Detail-oriented

Education

High School or GED

Tools

MS Word

Excel

PowerPoint

Job description

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Primary Office Location: 10840 Little Patuxent Pkwy., Columbia, Maryland, 21044.

Position Details

Position Title: Relationship Banker

Business Unit: Retail

Reports to: Varies Based on Assignment

Position Overview

This position involves developing proficiency in basic consumer banking transactions, account servicing, and lending. The incumbent executes branch leads, handles customer transactions, and identifies sales or referral opportunities, adhering to all policies and core values. Work locations may vary within the market.

Primary Responsibilities

• Promote sales through greeting customers, identifying needs, leveraging leads, and outbound calling.
• Recommend and cross-sell bank products and services.
• Achieve weekly sales/referral goals set by the Branch Manager.
• Incorporate digital products into customer interactions.
• Use approved technology to maintain data quality for referrals and customer relationships.
• Perform routine operational duties including teller transactions.
• Complete other assigned duties and projects.
• Serve as risk managers by understanding and reporting risks.
• Ensure compliance with laws and company procedures.

Minimum Requirements

Education: High School or GED

Experience: 0 years

Skills

• Excellent customer service and communication skills.
• Organizational, analytical, and interpersonal skills.
• Detail-oriented.
• Proficiency with PC and software (MS Word, Excel, PowerPoint).
• Knowledge of banking policies and sales skills.

Licenses/Certifications

Nationwide Mortgage Licensing System and Registry Identifier preferred but required.

Physical/Work Conditions

N/A

Compensation

Grade: NEX08

Pay Range: $18.53 - $30.89

Includes benefits such as medical, dental, vision, life insurance, 401(k), paid time off, and more.

EEO Statement

FNB is committed to a discrimination and harassment-free workplace, ensuring equal opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.