Relationship Banker

LCNB National Bank; Cincinnati (OH); On-site; USD 22,041 - 23,419; Full time

Job summary

A regional bank in Cincinnati is seeking a Relationship Banker. Key responsibilities include processing transactions, resolving customer complaints, and promoting bank products. Candidates must have a High School Diploma and strong communication skills. This is a full-time, entry-level position offering $16.00/hr - $17.00/hr.

Qualifications

• High School Diploma or GED equivalent required.
• Customer service and cash handling experience preferred.

Responsibilities

• Process transactions and resolve complaints for customers.
• Promote the bank’s products and services.
• Maintain and balance cash drawer.

Skills

Customer-focused

Communication skills

Attention to detail

Team player

Education

High School Diploma or GED equivalent

Tools

Office productivity machinery

Computer

Job description

Join to apply for the Relationship Banker role at LCNB National Bank

This range is provided by LCNB National Bank. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.00/hr - $17.00/hr

Position Purpose

LCNB National Bank is seeking a Relationship Banker for our Dent office in Cincinnati, Ohio. This position provides superior quality service to our customers by accurately and efficiently processing transactions, resolving complaints and account discrepancies, answering questions, and promoting and recommending the bank’s products and services to help meet our customers’ financial goals.

Essential Functions and Responsibilities

• Maintaining and balancing cash drawer
• Ensure compliance with all internal controls and established policies and procedures
• Promote and advise on the bank’s products and services
• Identify referral opportunities and make relevant referrals
• Communicating with other team members and other areas of the bank
• Assist with the daily operations of the branch
• Answer customer calls and enter information accurately and efficiently into database
• Comprehend, retain and apply information as necessary to perform duties and responsibilities effectively
• Additional duties as assigned
• Professionalism
• Strong basic computer skills
• Strong written and verbal communications skills
• Accuracy and attention to detail
• Customer-focused
• Team player
• Ability to think, reason and communicate clearly
• Ability to observe and identify details at close range

Education / Experience

• High School Diploma or GED equivalent (required)
• Customer service experience (preferred)
• Cash handling experience (preferred)

Working Conditions

• Must be able to remain in a stationary position 50% of the time
• Occasionally move/traverse to access files and equipment
• Constantly operates a computer and other office productivity machinery, such as a phone, calculator, copy machine, scanner, and computer printer
• Occasionally moves coin bags weighing up to 50 lbs.
• Occasionally will need to travel up to a 30-mile radius

Compliance Statement

The associate is responsible for meeting all compliance requirements imposed on LCNB National Bank by State and Federal law and regulations, as well as all related LCNB National Bank policies and procedures. Incumbent must be able to perform the essential functions of the position with or without reasonable accommodation. Equal Opportunity Employer/Disability/Veterans.

Seniority level

Entry level

Employment type

Full-time

Job function

Finance and Sales

Industries

Banking