Floating Relationship Banker

LCNB National Bank; Springboro (OH); On-site; USD 23,000 - 26,000; Full time

Job summary

LCNB National Bank in Springboro, OH, seeks a Floating Relationship Banker to support branch operations across Warren and Montgomery Counties. You will process transactions, resolve discrepancies, and promote bank products to help customers reach their financial goals.

The ideal candidate has a high school diploma, cash handling and customer service experience, solid computer skills, and excellent written and verbal communication.

Qualifications

• Customer service experience preferred.
• Cash handling experience preferred.
• Strong computer skills and basic software knowledge required.

Responsibilities

• Maintain and balance cash drawer.
• Ensure compliance with internal controls and policies.
• Promote and advise on the bank's products and services.
• Identify referral opportunities and make referrals.
• Communicate with team members and other areas of the bank.
• Assist with daily branch operations.
• Answer customer calls and enter information accurately into the database.
• Apply information to perform duties effectively.
• Additional duties as assigned.
• Demonstrate professionalism.
• Strong written and verbal communications skills.
• Accuracy and attention to detail.
• Customer-focused approach.
• Team player mentality.
• Ability to think clearly and communicate reasons.

Skills

Customer service

Cash handling

Computer skills

Verbal communication

Written communication

Attention to detail

Team player

Critical thinking

Education

High School Diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Floating Relationship Banker

Branch Operations - Springboro Full Time Springboro, Springboro, OH, US

Salary Range: $17.00 To $19.00 Hourly

Position Description

Floating Relationship Banker

Identifying Information:

• Department: Branch Operations
• Reports To: Mandy Smith, Branch Manager
• Location: Springboro, OH
• Status: Full-TimeHourly Non-Exempt
• Bank Operation Hours: Monday - Friday 8:15am-5:15pm, Saturday 8:15am-12:15pm

Position Purpose: LCNB National Bank is seeking a Floating Relationship Banker to assist with branch operations by reporting to various branch locations within Warren and Montgomery Counties to work as a Relationship Banker. This position provides superior quality service to our customers. They assist customers by accurately and efficiently processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions. A Relationship Banker is responsible for promoting and recommending the bank’s products and services to help meet our customers’ financial goals.

Essential Functions and Responsibilities

• Maintaining and balancing cash drawer
• Ensure compliance with all internal controls and established policies and procedures
• Promote and advise on the bank’s products and services
• Identify referral opportunities and make relevant referrals
• Communicating with other team members and other areas of the bank
• Assist with the daily operations of the branch
• Answer customer calls and enter information accurately and efficiently into database
• Comprehend, retain and apply information as necessary to perform duties and responsibilities effectively
• Additional duties as assigned
• Professionalism
• Strong basic computer skills
• Strong written and verbal communications skills
• Accuracy and attention to detail
• Customer-focused
• Team player
• Ability to think, reason and communicate clearly
• Ability to observe and identify details at close range

Education/Experience

• High School Diploma or GED equivalent (required)
• Customer service experience (preferred)
• Cash handling experience (preferred)

Working Conditions

• Must be able to remain in a stationary position 50% of the time
• Occasionally move/traverse to access files and equipment
• Constantly operates a computer and other office productivity machinery, such as a phone, calculator, copy machine, scanner, and computer printer
• Occasionally moves coin bags weighing up to 50 lbs.
• Occasionally will need to travel up to a 30-mile radius

Compliance Statement:

The associate is responsible for meeting all compliance requirements imposed on LCNB National Bank by State and Federal law and regulations, as well as all related LCNB National Bank policies and procedures. Incumbent must be able to perform the essential functions of the position with or without reasonable accommodation. Equal Opportunity Employer/Disability/Veterans.