Relationship Banker

Credit Union 1; Chicago (IL); On-site; USD 41,000 - 67,000; Full time

Job summary

An established industry player is seeking a motivated Relationship Banker to join their team in Chicago. This role involves providing exceptional financial services to members, promoting products, and ensuring a positive experience. With a strong emphasis on professional growth, the company offers a supportive environment where employees can thrive. Enjoy a comprehensive benefits package, including paid time off from day one, tuition reimbursement, and a commitment to career advancement. If you're looking for a rewarding career in finance with a focus on community service, this opportunity is perfect for you.

Benefits

Paid Time Off (PTO)

Tuition reimbursement

Free Employee Assistance Program (EAP)

Medical PPO insurance

401(k) retirement plan

Dental & vision insurance

Qualifications

• Experience with public interaction and member service skills.
• Proven sales abilities and good figure aptitude.

Responsibilities

• Provide financial services and support to members professionally.
• Process transactions accurately while maintaining a balanced cash drawer.
• Assist with loan applications and promote credit union products.

Skills

Good communication skills

Sales experience

Attention to detail

Bilingual (English & Spanish)

Education

High school diploma or equivalent

Job description

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Credit Union 1 is Recognized as a Chicago Tribune and Las Vegas Review-Journal Top Workplace 2024

We are excited to announce that Credit Union 1 has been recognized as a Chicago Tribune and Las Vegas Review-Journal Top Place to work for the fourth year in a row! The Top Workplaces explore how organizations create and sustain a positive and productive work culture. A great culture is important to Credit Union 1 and our culture is made up of more than great benefits and time off.

Join the Credit Union 1 Team

If you are highly motivated, friendly, and looking for a great place to work, join the Credit Union 1 team. As an employee of Credit Union 1, you will be part of a well-established and respected credit union that offers you amazing benefits, along with both stability and the opportunity for a great career path.

Top reasons to begin a career at Credit Union 1:

• Get paid for NOT working 13 holidays each year!
• Paid Time Off (PTO) begins accruing day one of employment
• Tuition reimbursement for approved courses (after 1 year)
• Free Employee Assistance Program (EAP)
• Livongo Diabetes Management Program
• Career growth opportunities it's our philosophy to promote from within whenever possible. Credit Union 1 is committed to your success and professional development.
• Excellent benefits packages including:
• Medical PPO insurance
• High Deductible Health Plan (HDHP) and Health Savings Account (HSA)
• Dental & vision insurance (employee dental coverage 100% company paid)
• Life, AD&D, short and long-term disability insurance (100% company paid)
• 401(k) retirement and profit-sharing plan
• Being part of a team providing services with the goal of improving the ongoing economic well-being of our members.
• Exclusive interest rate reduction for qualifying loan products.
  

The Job at a Glance

The Relationship Banker provides financial and account services to members in a confident and professional manner that assures efficient operations and exceptional service. Assertively executes cross selling with members and potential members to increase growth. This position requires accurately handling member requests, such as but not limited to, deposits, withdrawals, loan payments, new account opening, member interviews, and/or any other request from members. Accommodates staffing needs throughout the branch platform as required.

A Typical Day

• Take responsibility and accountability in following all service standards set forth by the credit union; provide informed, professional, and accurate service and support to all members and associates
• Performs teller duties: process member transactions accurately and efficiently while maintaining a balanced cash drawer
• Assists members with opening and closing accounts, and addresses and resolves member problems, inquiries or complaints
• Assist applicants with consumer and mortgage loan applications and questions. Explain loan programs, options, and requirements. NMLS is required.
• Promote the credit union's products and services based on member need and identifying opportunities. Actively participate in developing new business for the credit union
• Represent the credit union in a courteous and professional manner; provide prompt, efficient, and accurate service in all areas
• Stays abreast of emerging financial trends to better meet members' needs.
• Accountable for achieving or exceeding individual sales goals and participating in team sales and referral goals
• Maintains knowledge of all Credit Union 1 products, services, procedures while staying informed of all policy and procedural changes
• Maintains member confidence and protects credit union operations by keeping information confidential
• Performs other duties as necessary or directed
• Uphold Credit Union 1 Core Values: Be Great, Be Open, Be Engaged, Be Nice
  
  

What We Look For

• High school diploma or equivalent
• Good figure aptitude
• Attention to detail
• Professional manner and appearance
• Experience with the public
• Good communication and member service skills
• Proven Sales Experience or abilities
• Bilingual (English & Spanish) preferred
  
  

Location: 11615 South Avenue O, Chicago, IL

Branch Hours: Mon, Tues, Wed, Thurs, Fri: 7:00am - 4:00pm

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

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