Relationship Banker

LCNB National Bank; Brookville (OH); On-site; USD 23,000 - 26,000; Full time

Job summary

LCNB National Bank in Brookville, OH is seeking a Relationship Banker to deliver superior service by accurately processing transactions, resolving discrepancies, and answering customer questions. The role supports branch operations with professionalism and attention to detail, promoting bank products and services.

The position requires a high school diploma or GED, with preferred customer service or cash handling experience.

Qualifications

• Strong written and verbal communications skills.
• Customer service experience preferred.
• Cash handling experience preferred.

Responsibilities

• Maintaining and balancing cash drawer.
• Ensure compliance with internal controls and policies.
• Promote and advise on the bank’s products and services.
• Identify referral opportunities and make referrals.
• Communicate with team members and other areas of the bank.
• Assist with daily branch operations.
• Professionalism and accuracy in transaction processing.
• Observe and identify details at close range.

Skills

Strong communication skills

Customer service mindset

Detail oriented

Team player

Computer skills

Education

High School Diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Relationship Banker

Branch Operations - Brookville Full Time Brookville, OH, US

Salary Range: $17.00 To $19.00 Hourly

Position Description

Relationship Banker

Identifying Information:

• Department: Branch Operations
• Status: Hourly Non-Exempt
• Bank Operation Hours: Monday-Friday 8:15-5:15, Saturday 8:15-12:15

Position Purpose:Provides superior and quality service to our customers. Assist customers by accurately and efficiently processing transactions, such as deposits, withdrawals or payments, resolving complaints or account discrepancies, and answering questions.

Essential Functions and Responsibilities

• Maintaining and balancing cash drawer
• Ensure compliance with all internal controls and established policies and procedures
• Promote and advise on the bank’s products and services
• Identify referral opportunities and make relevant referrals
• Communicating with other team members and other areas of the bank
• Assist with the daily operations of the branch
• Professionalism
• Strong basic computer skills
• Strong written and verbal communications skills
• Accuracy and attention to detail
• Customer-focused
• Team player
• Ability to think, reason and communicate clearly
• Ability to observe and identify details at close range

Education/Experience

• High School Diploma or GED equivalent (required)
• Customer service experience (preferred)
• Cash handling experience (preferred)

Working Conditions

• Must be able to remain in a stationary position 50% of the time
• Occasionally move/traverse to access files and equipment
• Constantly operates a computer and other office productivity machinery, such as a phone, calculator, copy machine, scanner, and computer printer
• Occasionally moves coin bags weighing up to 50 lbs.
• Occasionally will need to travel up to a 30-mile radius

Incumbent must be able to perform the essential functions of the position with or without reasonable accommodations.