Relationship Banker

First National Bank; Altavista (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Quarterly incentive

Health insurance

Dental, vision, life insurance

PTO and holidays

Parental leave

401(k) match

Tuition reimbursement

Telehealth and wellbeing benefits

Job summary

First National Bank is hiring a Relationship Banker for our Vista Branch in Altavista, VA. You will develop profitable new business while delivering ongoing customer service to existing relationships.

You will present traditional and non-traditional products, take loan applications, and refer opportunities to maximize client value while expanding branch relationships and collaborating with team members.

Qualifications

• Associate degree or equivalent experience in financial services.
• 2–5 years customer service and sales experience.
• Understanding of banking products including deposits and loans.
• Excellent communication and relationship-building skills.
• Able to work independently and in a team; adaptable to schedules.

Responsibilities

• Present bank products and services to customers.
• Take loan applications and refer opportunities.
• Expand account relationships through referrals.
• Gather customer information, analyze needs, and close sales.
• Serve as liaison between customers and bank services.

Skills

Customer service

Sales experience

Communication skills

Relationship-building

Teamwork

Time management

Tech aptitude

Education

Associate degree

Bachelor's degree

Tools

Word

Excel

Outlook

Electronic banking apps

Job description

Description

Do you embody the high-performance behaviors of teamwork, professionalism, leading by being a positive example, and service? First National Bank is seeking a Relationship Banker to join the team at our Vista Branch in Altavista, VA!

The Relationship Banker is an essential member of the Retail branch team, making a meaningful impact on the lives of our customers and communities. The Relationship Banker is a sales-oriented role that will develop profitable new business along with providing ongoing customer service to existing relationships. This includes, but is not limited to:

• Presenting traditional and non-traditional bank products and services to customers and prospective customers
• Taking loan applications and referring larger credit opportunities
• Expanding account relationships by referring customers to other bank products and services

What will you be doing in this role?

• Gathering customer and potential customer information; analyzing customer needs; presenting suitable products; asking for the business and closing the sale
• Making sales calls individually or accompanying calling officer and participating in community activities
• Suggesting market strategies that could lead to new business
• Making decisions regarding Branch Operations to provide direction for other Branch employees when the Branch Manager is unavailable
• Serving as a liaison between the customer and bank products and services to ensure successful outcomes

What’s in it for you?

• Competitive salary
• Quarterly incentive plan
• Comprehensive medical, dental, vision and life insurance benefits
• Generous Paid Time Off (PTO) and 11 paid holidays
• Paid Parental Leave and other paid extended leave for eligible employees
• 401(k) Match Program and Pension Plan
• Tuition Reimbursement
• Great health and well-being benefits including: telehealth, EAP, specialized treatment of musculoskeletal injuries and conditions, LTD, and various supplemental plans
• We focus on the growth and development of our employees. The Relationship Banker has the ability to grow professionally at FNB

Requirements

What will you need?

• Associate’s degree or equivalent experience in the Financial Services industry. Undergraduate degree a plus
• Two to five years of customer service and sales experience. Previous experience in banking or financial services preferred
• Understanding of banking products and services, including deposit accounts and loans
• Reputation for excellence in customer service and relationship development
• Excellent communication, interpersonal, and relationship-building skills
• Well-organized, detail-oriented, and self-motivated. Ability to work well independently and as part of a team
• Ability to prioritize tasks and manage time effectively in a fast-paced environment with minimal guidance
• Some flexibility to work outside of normal business hours required
• Proficient in use of PC based products including Word, Excel and Outlook. Aptitude to quickly learn and use electronic banking product applications

Physical/Environmental Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions
• This position works in a normal office environment
• While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk and sit. The employee is occasionally required to reach with hands and arms. The employee may occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision

We are proud to be an EEO/AA/M/F/Disabled/Veteran employer