Trust Administrator

Franklin Templeton; Wilmington (DE); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

401(k) plan with generous match

Comprehensive benefits package

Paid time off for various leave types

Job summary

Franklin Templeton is looking for a Relationship Associate / Trust Administrator in Wilmington, DE. The role requires at least 4 years of trust administration experience and proficiency in trust accounting software. Responsibilities include managing trust administration tasks, providing excellent service to high-net-worth clients, and coordinating with internal teams. The position offers a hybrid work model and a competitive salary between $75,000 and $85,000 annually, along with a bonus and benefits.

Qualifications

• 4+ years of trust experience required, with a focus on trust administration.
• Experience in client service for high-net-worth clients is essential.
• Proficiency in trust accounting software is needed.

Responsibilities

• Manage trust administration tasks for high-net-worth clients.
• Provide excellent client service, ensuring all deliverables are met.
• Communicate across internal departments to fulfill client needs.

Skills

Excellent oral and written communication skills

Detail-oriented

Strong organizational skills

Strong interpersonal skills

Education

4+ years’ trust experience

Progress towards Trust school

Understanding of investments, trust, and estates

Proficient with SEI / Global Plus or other trust accounting software

Job description

Fiduciary Trust International is a premier investment and wealth management firm with a commitment to growing and protecting wealth across generations. We offer a dynamic and collaborative approach to managing wealth for high-net-worth and ultra high-net-worth individuals and families, family offices, endowments, foundations, and institutions. Fiduciary Trust International is owned by Franklin Templeton, a dynamic firm that spans asset management, wealth management, and fintech, giving us many ways to help investors make progress toward their goals.

Fiduciary Trust International is hiring an experienced Relationship Associate / Trust Administrator to serve as a critical member of our Wilmington, DE market team when it comes to trust administration and providing Trust Officer and Manager support. This is a hybrid role with two to three days in office.

Key Responsibilities

Trust Administration

• Manage cash balances to prevent overdrafts; act as cash manager for and coordinate with Portfolio Manager on raising cash to cure overdrafts.
• Ensure data on trust summary sheets is accurate and up to date.
• Prepare Discretionary Action Memorandums and arrange for beneficiary distributions.
• Arrange for the timely payment of trust expenses.
• Work with outside tax preparers to ensure tax filings and payments are made timely. Obtain tax documents, as applicable (K1).
• Facilitate and implement investment and/or distribution directions for directed trusts.
• Arrange for the funding of trust accounts in facilitating payment of expenses and distributions.
• Participates in annual account reviews.
• Assists in remediation efforts and with special projects.
• Maintains solid working knowledge of internal policies/procedures regarding fiduciary and administrative issues.
• Demonstrates solid ability to interpret and apply terms of governing instrument.

Client Service

• Provide excellent client service to internal partners and high-net-worth (HNW) clients.
• Manage all follow-up and/or ongoing client service deliverables.
• Communicate with other areas within the company (Legal, Marketing, Operations, Investment Management, Estate Administration, Compliance, Account Services) to meet deliverables.
• Support Trust Officers on various types of client service matters.

Qualifications

Education and Experience

• 4 + years’ trust experience required. Must have experience in trust administration
• Progress towards Trust school (e.g. Cannon Trust School) a plus
• Understanding of investments, trust, and estates
• Proficient with SEI / Global Plus or other trust accounting software

Knowledge, Skills, and Abilities

• Excellent oral and written communication skills
• Detail-oriented with the ability to multi-task and meet deadlines
• Strong organizational skills and able to work in a team-oriented environment
• Strong interpersonal skills with the ability to interact with clients and internal partners

Compensation Range

Franklin Templeton offers employees a competitive and valuable range of total rewards—monetary and non-monetary—designed to support their well-being and recognize their time, talents, and results. Along with base compensation, employees are eligible for an annual discretionary bonus, a 401(k) plan with a generous match, and recognition rewards. We also offer a comprehensive benefits package, which includes a range of competitive healthcare options, insurance, and disability benefits, employee stock investment program, learning resources, career development programs, reimbursement for certain education expenses, paid time off (vacation / holidays / sick / leave / parental & caregiving leave / bereavement / volunteering / floating holidays) and a motivational wellbeing program. We expect the annual salary for this position to range between $75,000 - $85,000, depending on level of relevant experience, plus discretionary bonus.

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. If you believe that you need an accommodation or adjustment, due to a medical condition or disability, to search for or apply for one of our positions, please send an email to [e-mail].