Relationship Associate

AFC Automotive Finance Corporation; Oklahoma City (OK); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

Immediate 401K or RRSP with company-mp

Medical, dental, vision, and employerH

Paid vacation and leave

Disability and life insurance

Employee assistance program

Tuition reimbursement

Job summary

AFC Automotive Finance Corporation in Oklahoma City, OK seeks a results-driven Account Manager to deepen dealer relationships, promote financing solutions and drive growth. You will work onsite with travel up to 50% in the territory, using CRM tools to understand needs and deliver tailored campaigns.

Responsibilities include managing existing accounts, identifying new opportunities, and maintaining accountability toward local targets while collaborating with internal teams.

Qualifications

• Two years of customer-facing, sales or sales-support experience.
• Strong attention to detail and tech-savvy use of mobile apps.
• Excellent communication, teamwork and independent work skills.

Responsibilities

• Understand customer needs via CRM tools and service queues.
• Identify dealer needs to promote product solutions and campaigns.
• Manage and grow accounts through performance discussions and risk mitigation.
• Serve existing accounts while driving new growth opportunities.
• Maintain accountability toward local business targets.

Skills

Customer-facing

Sales

Account management

Communication

Tools

Google Workspace

Salesforce

Tableau

Job description

Overview

At AFC (Automotive Finance Corporation), we support over 12,000 independent car dealers across North America with finance solutions that free cash flow and amplify purchasing power.

Where You'll Work

• Based in Oklahoma City, OK and responsible for the local territory.
• Travel 25%–50% within the assigned market.
• Must hold a valid driver’s license and have reliable transportation.

Responsibilities

• Develop a deep understanding of customer needs using CRM tools and service queues.
• Identify dealer needs to promote product solutions and campaigns.
• Manage and grow accounts through focused performance discussions and risk mitigation.
• Serve existing accounts while driving new growth opportunities.
• Maintain high levels of accountability toward local business targets.

Qualifications

• Two years of experience in customer‑facing, sales, or sales support roles.
• Strong attention to detail and the ability to use technology such as mobile applications.
• Excellent communication, teamwork, and independent work skills.
• High level of productivity and adaptability in a multi‑faceted environment.
• Must be willing to travel 25%–50% of the time.
• Nice to Have: prior auto‑industry experience, experience with Google Workspace, Salesforce, Tableau, bilingual Spanish/English.

Desired Personal Qualities

• Elevating Relationships – integrity and honesty in building long‑lasting customer and peer relationships.
• Powered by Passion – obsession with customer service and helping customers realize their potential.
• Vision‑Driven – focus on future customer needs and continuous improvement.
• Dedicated – people‑first mindset ensuring success and support for customers and team.

Benefits

• Competitive pay including immediate vested 401K (US) or RRSP (Canada) with company match.
• Medical, dental, vision, and employer HSA contributions; FSA options.
• Paid vacation, personal, sick, maternity, and paternity leave.
• Employer‑paid short‑term, long‑term disability, life insurance, and AD&D.
• Robust Employee Assistance Program and Leap into Service Day to volunteer.
• Tuition reimbursement for eligible programs.

EEO Statement

OPENLANE is an equal opportunity employer and a drug‑free workplace.