Reinsurance Claims - Assistant Manager

American International Group; Lenexa (KS); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Total Rewards Program

Volunteer Time Off

Inclusion & ERGs

Job summary

American International Group (AIG) is seeking an Assistant Manager in Reinsurance Claims to lead a team handling complex, high-exposure assumed claims both domestically and internationally. The role involves ensuring contract compliance, coordinating with clients and reinsurers, and preserving accurate reserves.

You will mentor staff, drive timely loss information and provide support for mediations and audits, contributing to AIG’s global claims excellence and risk management objectives.

Qualifications

• 5+ years in insurance/reinsurance.
• Ceded or assumed reinsurance experience.
• Reinsurance claims or accounting experience.
• Management experience preferred.
• Accounting/finance degree or designations a plus.
• Knowledge of underwriting, claims, accounting and related processes.

Responsibilities

• Manage staff handling assumed reinsurance claims across lines of business.
• Ensure compliance with reinsurance contracts and treaty terms.
• Interact with clients, cedants, and reinsurers; report losses and reserves.
• Coach staff and drive performance within the team.
• Support mediations, arbitrations and court proceedings as needed.

Skills

Staff management

Reinsurance knowledge

Excel/Office Suite

Negotiation/analysis

Financial reporting

Communication skills

Education

Associate/Bachelor in Accounting or Finance

Tools

Microsoft Excel

PowerPoint

Word

Job description

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Reinsurance Claims - Assistant Manager to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Claims

Our Claims team are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

How you will create an impact

As an Assistant Manager in the Reinsurance claims department you will have the unique opportunity to work with some of the industry's top talent in Reinsurance Claims. You will be responsible for managing staff handling assumed reinsurance claims involving complex and high exposure risks across various lines of business, both domestic and international. This role ensures compliance with the terms and conditions under the reinsurance contracts. The Assistant Manager interacts with clients, vendors, cedant reinsurers, and retrocessionaires. Reports financial transactions, loss exposures, and reserving to various departments and senior management.

Additional responsibilities

• Confirms that assumed claim staff appropriately determine the applicability of the reinsurance treaty, facultative certificate, retrocessional or insurance contract to the loss presented to AIG.
• Consults with assumed claim staff to analyze and develop loss information to formulate and establish timely and accurate reserves.
• Ensures assumed claims staff investigates, evaluates (re reserves rights, if applicable), and negotiates coverage issues with client companies as may be required under the reinsurance treaty or facultative certificate.
• Effectively implements litigation management controls to any circumstance, as warranted.
• Validates the accuracy of billings and cash calls, promoting prompt payment issuance and collections while maintaining accurate reserves and alerting the involved business unit of issues as they arise.
• Provides performance management to assumed claims staff including coaching, feedback and development.
• Actively participates, as a member of the Reinsurance Team, in identifying emerging trends and assumed claim exposures.
• Provides support for mediations, arbitrations, and court hearings involving reinsurance and insurance contracts, as necessary.
• Participates in claim reviews and compliance audits for ceding companies/third-party administrators/self-administered cedants in respect of assumed reinsurance exposures.
• Works closely with financial controls unit, internal and external audit on reinsurance.

What you’ll need to succeed

• 5+ years of relevant experience in an insurance/reinsurance company.
• Ceded or assumed reinsurance experience.
• Reinsurance Claims or Accounting experience.
• Management experience preferred.
• Associate Degree or Bachelor's in Accounting or Finance (ARe, AIC, other designations a plus).
• Knowledge of reinsurance including underwriting, claims, accounting, finance and associated process, controls and systems.
• Experience with reinsurance operations and finance.
• Understanding of accounting principles and practices, the insurance/reinsurance markets, and the analysis and reporting of financial data.
• Strong technical skills in Microsoft Excel, Power Point and Word (Access a plus).
• Demonstrated verbal and written communication skills.
• Negotiation, analytical, decision making, problem resolution and organizational skills.
• Process transformation and control improvement experience is a definite plus.

Compensation for this position includes base salary and eligibility for a bonus in accordance with the terms of the applicable incentive plan.

In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.

#LI-AIG

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [e-mail].

Functional Area: CL - Claims AIG Claims, Inc.

As a global risk leader with deep industry expertise and innovative solutions to smartly manage risk, AIG enables our clients’ growth in ways they never thought possible. We also do the same for our colleagues, because we know our people are our greatest strength – the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Additional information about AIG can be found at www.aig.com | YouTube | Instagram| LinkedIn.