Reimbursement Solutions Specialist

Sight Sciences Inc; United States; On-site; USD 55,000 - 70,000; Full time

Job summary

Sight Sciences Inc is seeking a Customer Reimbursement Coordinator to support patients and providers with insurance benefits, claims processing, prior authorizations, and reimbursement inquiries. You will verify benefits, assist with submissions, and ensure compliance with payer requirements in a collaborative healthcare team.

The role demands excellent communication, meticulous data handling, and experience in healthcare reimbursement or customer service.

Qualifications

• Associate's degree in business, healthcare administration, or related field is required.
• Minimum 4 years of experience in customer service, healthcare reimbursement, or related field.
• Strong knowledge of reimbursement policies and regulations.
• Excellent communication and interpersonal skills.

Responsibilities

• Respond to inquiries regarding reimbursement policies, claims status, and procedures via phone, email, and other channels.
• Provide clear and accurate information about the reimbursement process.
• Assist customers in completing and submitting reimbursement claims.
• Verify benefits and prepare documentation in accordance with company policies and regulatory requirements.
• Stay informed about changes in reimbursement policies and update customers and internal teams.

Skills

Communication skills

Attention to detail

Healthcare reimbursement knowledge

Customer service experience

Education

Associate's degree in business or healthcare administration

Bachelor's degree preferred

Tools

CRM software

Office applications

Reimbursement systems

Job description

Sight Sciences Inc is seeking a Customer Reimbursement Coordinator to support patients and providers with insurance benefits, claims processing, prior authorizations, and reimbursement inquiries. You will verify benefits, assist with submissions, and ensure compliance with payer requirements in a collaborative healthcare team.

The role demands excellent communication, meticulous data handling, and experience in healthcare reimbursement or customer service.