REI Program Director & Clinical Operations Leader

University of Chicago; Chicago (IL); On-site; USD 110,000 - 155,000; Full time

Job summary

University of Chicago's Department of Obstetrics and Gynecology seeks a Clinical Director / Section Administrator to lead our premier REI program. The role oversees daily clinical, laboratory, and administrative operations, ensuring world‑class reproductive care while maintaining financial health and patient‑centric service.

You will manage budgeting, recruitment, and staff development, partner with leaders across sites, ensure regulatory compliance, and drive quality initiatives to support

Qualifications

• Minimum requirements include a college or university degree in a related field.
• Advanced degree in business, health care administration, or related field.
• Experience in fertility, reproductive health, OB/GYN, or related medical practice is preferred.

Responsibilities

• Oversee daily clinical operations, including scheduling, patient flow, staffing, and facility readiness.
• Supervise and support front desk, billing, and department staff; coordinate with clinical and laboratory leadership.
• Develop and maintain office procedures that improve efficiency, service quality, and patient satisfaction.
• Monitor KPIs like appointment volume, cycle coordination timelines, and patient satisfaction metrics.

Skills

Staff leadership

Budget management

Operations management

Communication

Process improvement

Education

Advanced degree in business administration

Experience in healthcare administration

Bachelor’s degree in related field

Tools

EPIC

Excel

Dashboards

Reporting tools

Job description

University of Chicago's Department of Obstetrics and Gynecology seeks a Clinical Director / Section Administrator to lead our premier REI program. The role oversees daily clinical, laboratory, and administrative operations, ensuring world‑class reproductive care while maintaining financial health and patient‑centric service.

You will manage budgeting, recruitment, and staff development, partner with leaders across sites, ensure regulatory compliance, and drive quality initiatives to support