Rehabilitation Program Assistant

Milwaukee Succeeds; Waukegan (IL); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store seeks a part-time Program Assistant to help manage beneficiary programs and ensure compliance with established policies. You will oversee security, orientations, and weekly meetings while supporting beneficiary welfare and documentation.

Responsibilities include supervising medication calls, arranging transport, and coordinating activities. Strong communication and problem-solving skills are essential, with a focus on safety and compassionate service.

Qualifications

• Strong analytical and problem-solving capabilities.
• Excellent communication and presentation skills.
• Ability to interpret technical instructions.
• Basic mathematical and reporting abilities.

Responsibilities

• Enforce house rules and maintain center security.
• Conduct beneficiary orientations including facility tours.
• Lead weekly house meetings.
• Supervise medication calls and ensure proper documentation.
• Respond to beneficiary inquiries and emergencies.
• Complete incident reports and Safe From Harm documentation.
• Conduct regular bed checks.
• Implement and coordinate leisure time activities.
• Provide safe transportation when needed.
• Assist in resolving beneficiary problems.
• Train and supervise work therapy assignments.
• Assess and refer spiritual needs to Chaplain/Administrator.
• Administer drug and alcohol screening tests as required.
• Maintain daily reports and electronic data entries.
• Document program violations and incidents.
• Participate in professional development training.
• Support center policies and procedures.
• Monitor and ensure program compliance.

Skills

Analytical skills

Communication

Technical instruction interpretation

Mathematical/reporting ability

Interpersonal/conflict resolution

Education

High School Diploma or Equivalent

Job description

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. You will be responsible for maintaining the integrity, philosophy, and standards of our effective rehabilitation program. This role is crucial in ensuring program compliance while supporting our beneficiaries' recovery journey.

What You'll Do

Program Management

• Enforce house rules and maintain overall center security
• Conduct new beneficiary orientations including facility tours
• Lead weekly house meetings
• Supervise medication calls and ensure proper documentation
• Respond to beneficiary inquiries and emergencies
• Complete incident reports and Safe From Harm documentation

Beneficiary Support

• Implement and coordinate leisure time activities
• Provide safe transportation when needed
• Assist in resolving beneficiary problems
• Train and supervise work therapy assignments
• Assess and refer spiritual needs to Chaplain/Administrator
• Administer drug and alcohol screening tests as required

Administrative Duties

• Maintain daily reports and electronic data entries
• Document program violations and incidents
• Support center policies and procedures
• Monitor and ensure program compliance

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!

Required

Education & Experience

• High School Diploma or Equivalent
• Previous managerial experience preferred
• Valid Driver's License with ability to qualify for Salvation Army insurance

Skills & Abilities

• Strong analytical and problem-solving capabilities
• Excellent communication and presentation skills
• Ability to interpret technical instructions
• Basic mathematical and reporting abilities
• Strong interpersonal and conflict resolution skills

Physical Requirements

• Manual dexterity for computer work
• Ability to lift/move up to 20 pounds
• Clear speaking, hearing, and vision abilities
• Residential institutional setting
• Quiet to moderate noise level
• Some warehouse/store exposure

The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.

Status: Part-time, up to 28 hours

Pay: $17.50-$18.50/per hour

Hours: Primarily Weekends 7:00PM-7:00AM

Program Assistant- The Salvation Army

About the Role

At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. You will be responsible for maintaining the integrity, philosophy, and standards of our effective rehabilitation program. This role is crucial in ensuring program compliance while supporting our beneficiaries' recovery journey.

What You'll Do

Program Management

• Enforce house rules and maintain overall center security

• Conduct new beneficiary orientations including facility tours

• Lead weekly house meetings

• Supervise medication calls and ensure proper documentation

• Respond to beneficiary inquiries and emergencies

• Complete incident reports and Safe From Harm documentation

• Conduct regular bed checks

Beneficiary Support

• Implement and coordinate leisure time activities

• Provide safe transportation when needed

• Assist in resolving beneficiary problems

• Train and supervise work therapy assignments

• Assess and refer spiritual needs to Chaplain/Administrator

• Administer drug and alcohol screening tests as required

Administrative Duties

• Maintain daily reports and electronic data entries

• Document program violations and incidents

• Participate in professional development training

• Support center policies and procedures

• Monitor and ensure program compliance

Why Join Us

• Mission-driven work that supports programs in your community

• On-the-job training

• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!

Required

Education & Experience

• High School Diploma or Equivalent

• Previous managerial experience preferred

• Valid Driver's License with ability to qualify for Salvation Army insurance

Skills & Abilities

• Strong analytical and problem-solving capabilities

• Excellent communication and presentation skills

• Ability to interpret technical instructions

• Basic mathematical and reporting abilities

• Strong interpersonal and conflict resolution skills

Physical Requirements

• Manual dexterity for computer work

• Ability to lift/move up to 20 pounds

• Clear speaking, hearing, and vision abilities

Work Environment

• Residential institutional setting

• Quiet to moderate noise level

• Some warehouse/store exposure

The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against on the basis of disability. The Salvation Army is committed to providing reasonable accommodation for qualified job applicants, job candidates and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act. EEO is the Law.