Rehabilitation Associate

State-of-Missour; Kansas City (MO); On-site; USD 40,000 - 50,000; Full time

Job summary

The State of Missouri, Family Support Division, Rehabilitation Services for the Blind, is seeking a Rehabilitation Associate for the Kansas City area. The role emphasizes independent office processes, client interaction, and managing confidential records.

You will handle invoices, vendor payments, and assist in updating client databases while providing information to referrals and the public about rehabilitation services. This position is based in Jackson County/Kansas City, MO.

Qualifications

• Three or more years of office experience in office management practices and procedures.
• Ability to handle frequent public contacts and processing invoices.

Responsibilities

• Maintain office processes with considerable independence following agency policies.
• Process authorizations, equipment requests, invoices, reports, and billing statements; enter and update fiscal documents and case records.
• Resolve billing problems to ensure accurate payment to vendors.
• Complete processing of invoices.
• Provide information to referrals, applicants, clients, and the public regarding Rehabilitation Services for the Blind.
• Maintain confidential client records and assist with updating vendor/service information in the client database.
• Prepare routine correspondence; type and proofread letters, dictation, and forms.
• Open and maintain confidential client records.
• Perform other related work as assigned.

Skills

Office experience

Customer service

Records management

Tools

Client database

Job description

The Family Support Division, Rehabilitation Services for the Blind (RSB), is seeking applications for a Rehabilitation Associate. This position is located in Jackson County/Kansas City RSB Office located at 615 E 13TH ST, 4TH Floor, Kansas City MO.

• Maintain, with considerable independence, office processes and activities in accordance with agency policies and rules as well as having to provide customer service as needed.
• Processes authorizations, equipment requests, invoices, reports, receipts and billing statements; enters and updates fiscal documents and case records to insure payment to vendors.
• Resolve any billing problems to insure accurate payment to vendors.
• Complete all required processing of invoices.
• Provides information to referrals, applicants, clients, and the general public regarding Rehabilitation Services for the Blind Maintain complex filing system and prepare records for archiving.
• Provide assistance with updating vendor and service information in the client database.
• Prepares routine correspondence; types and proofreads letters, dictation, and forms as required.
• Open and maintain confidential client records.
• Performs other related work as assigned.

Applicants must meet one of the following eligibility requirements: Three or more years of office experience, above the entry level, in office management practices and procedures including keyboarding, frequent public contacts, processing invoices, or rehabilitation services.

Knowledge, Skills & Abilities:

Knowledge of the nature of developmental, emotional, and/or physical disabilities and the rehabilitation needs of those affected. Knowledge of the principles of job analysis and work simplification as applied to those with vocational rehabilitation needs. Knowledge of production work processes and equipment used in the fabrication, assembly, and/or packaging of small articles. Knowledge of standard and adaptive office equipment. Ability to gain the confidence and cooperation of clients. Ability to train and motivate clients, staff, and workers.

Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time-of-service pay).

Recruitment Area:

Accepting applications from all qualified applicants.

The State of Missouri is an equal opportunity employer.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here.

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