Rehab Tech/Admin Specialist-Inpatient Hospital Full-time Days

Northwestern Medicine; McHenry (IL); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Competitive benefits

Tuition reimbursement

Loan forgiveness

401(k) matching

Job summary

A healthcare provider in McHenry, IL seeks a full-time Rehab Tech/Admin Specialist to assist professional staff in patient care and perform clerical duties in the rehabilitation department. This role requires a high school diploma, BLS certification, and effective communication skills. Prior healthcare experience is preferred. Join a leader in the healthcare industry that offers competitive benefits to support employee well-being.

Qualifications

• High School Diploma required.
• Must be BLS certified within 90 days of hire.
• Previous healthcare experience preferred.

Responsibilities

• Assist professional staff with patient care.
• Manage equipment maintenance and cleaning.
• Communicate patient status changes to therapists.
• Schedule and confirm patient visits.
• Assists therapists and patient care under supervision.
• Communicates changes in patient status to the therapist promptly.
• Interacts professionally with patients and families about care plans.
• Scheduling and communications with patients for Rehabilitation Services visits.
• Manages department communications and demographic/billing information.
• Posts payments and handles end-of-day cash reconciliation.
• Processes documentation related to treatment; handles referrals as needed.
• Manages clinic inventory and related administrative tasks.

Skills

BLS Certification

Communication skills

Patient care assistance

Attention to Detail

Education

High School Diploma

Bachelor’s degree (preferred)

Job description

Rehab Tech/Admin Specialist – Inpatient Hospital (Full‑time, Days)

4 days ago Be among the first 25 applicants

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient‑first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

Job Description

The Rehab Techs/Admin Specialist reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Rehab Tech/Admin Specialist is a non‑licensed staff member who assists the professional staff with patient care as defined by those activities that do not require the clinical decision‑making of a therapist. This staff member assists the business office with clerical and maintenance duties and selected tasks related to the operation of the rehabilitation services department.

Responsibilities

• Follows standard precautions and Northwestern Medicine infection control policies and procedures consistently.
• Manages and operates equipment safely and correctly, cleans equipment according to standards.
• Independently maintains all equipment cleaning logs and performs monthly maintenance.
• Ensures EOC meets JCAHO standards at all times.
• Demonstrates competence in performing tasks identified as appropriate treatment for the Rehab Services Tech. Treats patients under direct clinical supervision and anticipates therapist’s needs during patient care.
• Demonstrates ability to communicate promptly to the therapist any observed changes in patient status and responses (e.g. pain, changes in condition, distress). Clarifies with the therapist any special procedures or observations necessary.
• Interacts professionally with patient/family and involves patient/family in the formation of the plan of care under the discretion of the therapist. Provides explanation to patient and family prior to administering care to patients; answers questions within scope of practice.
• Consults other departments as appropriate to provide for interdisciplinary approach to the patient’s needs.
• Follows all policy and procedures for documentation of treatment appropriately rendered by the rehab tech.
• Communicates with patients and guests including greeting them upon arrival, confirming identity and providing necessary information related to their visit.
• Provides accurate information and timely updates to patients and customers.
• Schedules, confirms, and reschedules patients for visits at Rehabilitation Services and its satellite locations.
• Additional responsibilities may include:
• Obtains patient consents/authorizations.
• Manages department specific Rehabilitation Services Call List and communication needs.
• Accurately identifies patient medical record number to avoid duplication of records in system. Obtains and updates patient demographic, insurance and billing information.
• Collects co‑payments, past due balances and point of service payments.
• Posts payments, processes billing information and performs “end of day” cash drawer closing.
• Manages faxing documentation to insurance companies and/or physician offices for authorization and signatures for Plan of Care as appropriate.
• Manages clinic inventory.

Qualifications Required

• High School Diploma.
• BLS Certified with the American Heart Association within 90 days of hire.

Preferred

• Bachelor’s degree.
• Previous experience in a healthcare setting.
• Working knowledge of medical terminology.
• Bilingual.

Additional Information

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case‑by‑case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well‑being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign‑on Bonus Eligibility

Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign‑on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

Seniority level: Associate

Employment type: Full‑time

Job function: Marketing and Product Management

Industries: Software Development and IT Services and IT Consulting

Referrals increase your chances of interviewing at Northwestern Medicine by 2x