Rehab Services Technician/Administration Specialist-Part-time Days

Northwestern Medicine; Glen Ellyn (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading institution is seeking a Rehabilitation Technician to support patient care in the Rehab department. This role involves clerical duties and assisting licensed clinicians in treatment implementation. Ideal candidates are required to have a high school diploma and CPR certification, alongside effective communication skills and physical capability for the job tasks. The position provides opportunities to engage with a diverse patient population within a supportive team environment.

Benefits

Comprehensive benefits package

Qualifications

• High School Diploma or currently pursuing one.
• CPR certification required within a designated timeframe.
• Physical ability to perform the essential functions.

Responsibilities

• Perform clerical, general, and patient care support functions.
• Assist licensed clinicians with implementing treatment plans.
• Provide patient care under the direction of licensed therapists.

Skills

Physical ability to perform essential functions

Effective communication

Customer satisfaction focus

Education

High School Diploma or equivalent

CPR certification

Job description

Description

The Rehabilitation Technician reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

Responsibilities:

• Performs clerical, general, and patient care support functions within a Rehab department, under the supervision of the Ortho and Rehab Services Department Leader.
• Assists licensed clinicians with implementing treatment plans under their guidance.
• Ensures the environment of care is clean and organized, supporting services provided by various therapists and specialists.
• Assists with patient care under the direction of licensed therapists.
• Supports community re-entry activities as per the established care plan.
• Transports/escorts patients between nursing and Rehab Department.
• Performs regular cleaning, restocks supplies, and maintains equipment and treatment areas.
• Monitors equipment temperatures as per policy.
• Handles clerical duties such as mail, typing, faxing, photocopying, filing, and medical record processing.
• Answers phones, schedules outpatient appointments, and maintains the therapy schedule; provides backup reception coverage.
• Tracks and verifies daily charges in the computer system.
• Orders supplies and manages inventory as directed.
• Maintains competency through ongoing education and participation in departmental and organizational learning opportunities.
• Provides patient care in accordance with policies, procedures, and clinical competency guidelines, considering patient age and needs.
• Maintains accurate documentation.
• Considers patients' cultural, psychosocial, ethnic, and religious needs, adjusting interventions accordingly.
• Maintains professionalism and communicates effectively to support customer satisfaction and service excellence.
• Participates in team and interdisciplinary meetings to ensure coordinated care.
• Serves primarily young/middle-aged and older adults, with secondary populations including pediatrics and adolescents.

Qualifications

Required:

• High School Diploma or equivalent, or currently pursuing one
• CPR certification required within a designated timeframe
• Physical ability to perform the essential functions of the role

Preferred:

• Experience in healthcare or rehabilitation settings
• Familiarity with healthcare environments

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate based on age, sex, race, religion, national origin, gender identity, veteran status, disability, sexual orientation, or any protected status.

Benefits

We offer a comprehensive benefits package to support employees’ physical, emotional, and financial well-being. For more details, please visit our Benefits section.