Rehab Financial Counselor & Patient Advocate

Premier Health; Troy (OH); On-site; USD 22,000 - 30,000; Part time

Job summary

Upper Valley Medical Center's Troy, Ohio clinic seeks a Rehab Associate (PRN) to support patient financial counseling, scheduling, and registration, while ensuring compliance with insurance benefits and hospital policies. The role maintains patient confidentiality and contributes to department efficiency.

The position requires a high school diploma or GED, with associates degree preferred. Desired skills include strong communication, customer service, and ability to multitask in a fast-paced

Qualifications

• High School diploma or GED required.
• Associates degree preferred in healthcare or related field.
• Typing proficiency 30 wpm preferred.
• Medical Terminology Certification preferred.
• No prior job-related work experience required; 1–3 years preferred.

Responsibilities

• Register patients efficiently, including scheduling and check-in/out and demographic verification.
• Explain insurance benefits and collect payments for self-pay services.
• Obtain pre-certifications and Medicare Plan of Care certification tracking.
• Assist clinicians and maintain a clean, organized work environment.
• Maintain patient confidentiality and deliver excellent customer service.

Skills

Financial counseling

Customer service

Communication skills

Time management

Medical terminology

Education

High School completion / GED

Associates Degree preferred

Tools

Windows OS

Typing 30 wpm

Job description

Upper Valley Medical Center's Troy, Ohio clinic seeks a Rehab Associate (PRN) to support patient financial counseling, scheduling, and registration, while ensuring compliance with insurance benefits and hospital policies. The role maintains patient confidentiality and contributes to department efficiency.

The position requires a high school diploma or GED, with associates degree preferred. Desired skills include strong communication, customer service, and ability to multitask in a fast-paced