Rehab Care Coordinator: Help Patients Heal & Thrive

Complete Care; Winter Haven (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Time Off

Paid Holidays + Floating Holiday

Company-Paid Life Insurance

Short-Term Disability

Job summary

Complete Care seeks a Care Coordinator (Rehab) to support patient recovery through therapy delivery, patient preparation, and precise documentation in the EHR. The role emphasizes compassionate, organized care and collaboration with providers in a fast-paced clinic.

The ideal candidate will help patients follow treatment plans, educate on exercises and DME, and contribute to a positive clinic experience while maintaining high standards of patient safety and service.

Qualifications

• Demonstrated ability to stay calm and reassured during busy clinic days.
• Strong reliability and follow-through for commitments.
• Excellent organization and attention to detail in patient care.
• Able to follow established processes while seeking improvements.
• Empathetic approach to patient interactions and teamwork.

Responsibilities

• Deliver provider-directed rehabilitation therapies safely and accurately.
• Prepare patients for therapy and explain what to expect.
• Help patients stay on track with prescribed treatment plans.
• Document therapies accurately in the electronic medical record (EHR).
• Educate patients on therapy exercises and proper use of DME.
• Monitor patient progress and communicate concerns to providers when appropriate.
• Verify insurance information and support authorization workflows.
• Coordinate with providers and teammates for a seamless patient experience.
• Maintain an organized treatment area and support clinic operations.
• Interact professionally with patients, fostering empathy and care.
• Identify opportunities to improve workflows and patient care.

Skills

Calm demeanor

Reliability

Organized

Attention to detail

Process driven

Empathy

Team player

Multitasking

Professionalism

Tools

EHR / EMR systems

Job description

Complete Care seeks a Care Coordinator (Rehab) to support patient recovery through therapy delivery, patient preparation, and precise documentation in the EHR. The role emphasizes compassionate, organized care and collaboration with providers in a fast-paced clinic.

The ideal candidate will help patients follow treatment plans, educate on exercises and DME, and contribute to a positive clinic experience while maintaining high standards of patient safety and service.