Regulatory Witness Training Program Manager

AEP Service Corporation; United States; On-site; USD 137,000 - 178,000; Full time

Benefits offered by this job

Annual incentive program

Long-term incentive

401(k) match

AEP Pension

Comprehensive benefits package

Job summary

AEP Service Corporation seeks an expert to develop and implement training programs that prepare employees to serve as witnesses in regulatory and administrative proceedings.

The role collaborates with legal teams and management to create practical training materials and experiences, mentors instructors, and stays current with regulatory changes and industry best practices.

Qualifications

• Bachelor's degree from an accredited college or university required.
• Experience developing and delivering training programs in electric utility legal, regulatory, or compliance environments preferred.

Responsibilities

• Develop, communicate, and implement training content, job aids, and materials for regulatory cases.
• Forecast, plan, and analyze learning and training needs based on the regulatory work plan.
• Consult management and employees on learning and training priorities.
• Facilitate scheduling, coordination, and improvement processes.
• Develop and communicate training calendar, courses, and learning opportunities.
• Teach, instruct, facilitate, and evaluate learning activities including testimony best practices and cross examination guidance.
• Lead instructor development and improvement teams.
• Support mock cross-examination sessions and pre-hearing preparation.
• Research and select training resources and tools; update resources based on feedback.

Skills

Training Development

Leadership

Communication Skills

Facilitation

Presentation Skills

Project Planning

Stakeholder Management

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Job description

Job Summary

Responsible for developing, communicating, and implementing training programs that prepare employees to serve as effective witnesses in state and federal regulatory and other administrative proceedings.

This role ensures witnesses understand testimony expectations, questioning techniques, professionalism, and compliance requirements.

The Manager coordinates and conducts learning and training in collaboration with business unit management subject matter experts and legal teams to create clear, practical, and consistent witness preparation materials and training experiences.

Employees in this position are industry experts that demonstrate competency, knowledge, and skillset through achieved results.

They are training in the classroom, researching new methods, and developing new training.

They help onboard and mentor other instructors.

Job Description

What You'll Do:

• Responsible for the development, communication, and implementation of training content, job aids, presentations, and supporting material tailored to specific regulatory cases.
• Forecast, plan, and analyze learning and training needs based on the regulatory work plan.
• Consult management and employees on learning and training priorities.
• Facilitate scheduling, coordination, and improvement processes.
• Develop and communicate training calendar, courses, and learning opportunities to management teams and employees.
• Teach, instruct, facilitate, and evaluate learning and training activities including guidance on testimony best practices, handling cross examination, maintaining credibility, and responding accurately and concisely.
• Lead improvement teams and instructor development.
• Support mock cross‑examination witness sessions, coaching activities, and pre‑hearing preparation.
• Utilize industry best practices to lead the research and selection of appropriate training resources and tools.
• Lead improvements and updates of training resources.
• Update training content based on lessons learned, regulatory changes, and organizational feedback.
• Track training completion, evaluate effectiveness and recommend improvements.
• Maintain confidentiality and handle sensitive information with professionalism and discretion.
• Support and facilitate additional training projects, committees and meetings as assigned.

What We're Looking For:

• Education: Bachelor's degree from an accredited college or university required.
• A major or significant coursework in Communications, Organizational Development, Instructional Design, Public Policy, Pre‑Law, Accounting, Business, Economics, Engineering, Finance, or similar preferred.
• Experience: Minimum of 8 years of related work experience.
• 5 years of leadership or training experience preferred.
• Other Must Haves: Experience developing and delivering training programs in electric utility legal, regulatory, or compliance environments.
• Strong communication, facilitation, and presentation skills.
• Ability to work with technical and non‑technical audiences.
• Knowledge of electric utility operations, regulatory processes, and witness preparation.
• Familiarity with deposition, hearing, and testimony preparation.
• Ability to manage multiple priorities and deadlines in a fast‑paced environment.
• Proficient oral and written communication skills, including the ability to articulate strategy and provide guidance to management and witnesses.
• Proficiency with Microsoft Office, specifically Microsoft Word and Excel.
• Depending on filing requirements and deadlines, requirements may result in working weekends, holidays, vacations, etc. as necessary.
• Occasional travel may be required, such as attending witness preparation and hearings.

Where You'll Work:

On‑Site in the AEP Headquarters in Columbus, OH

What You'll Get:

• Base salary
• Annual bonus
• Long‑term incentive
• 401K match
• AEP Pension
• Comprehensive benefits package that aims to support and enhance the overall well‑being of our employees.

Where Putting the Customer First Powers Everything We Do!

At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward‑thinking organization, this is the company for you!

Compensation Data

Compensation Grade: SP20-010

Compensation Range: $136,539.00 - $177,503.00

Physical Demand Level for this job is:

S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer‑employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company-sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law.

When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

At American Electric Power, we provide more than electricity to our millions of customers - we energize possibilities. We're redefining the future of energy by reducing our carbon footprint, empowering the communities we serve and building an engaged, talented workforce. All while delivering the reliable service our customers expect.

It’s an exciting time in the energy industry.

Are you ready to be part of it?

We’re looking for team members to help create the grid of the future.

Learn more about our commitment to creating a supportive, inclusive work culture that values different experiences.