Regulatory Witness Training Program Manager

American Electric Power; Columbus (OH); Hybride; USD 137 000 - 178 000; Plein temps

Avantages offerts par ce poste

Base salary

Annual bonus

Long-term incentive

401K match

AEP Pension

Comprehensive benefits package

Résumé du poste

American Electric Power in Columbus, OH seeks a Regulatory Witness Training Program Manager to design, implement, and manage training programs that prepare employees to serve as effective witnesses in regulatory proceedings. You will collaborate with legal teams and subject matter experts to create practical materials and training experiences.

Responsibilities include developing training content and calendars, teaching and evaluating programs, guiding witnesses on testimony, cross-examination,

Qualifications

• Bachelor’s degree in Communications, Organizational Development, Instructional Design, Public Policy, or related fields.
• Minimum of 8 years of related work experience.
• 5 years of leadership or training experience preferred.
• Experience developing and delivering training in electric utility regulatory environments is required.

Responsabilités

• Develop and implement regulatory training content, job aids, presentations, and materials for specific regulatory cases.
• Forecast, plan, and analyze learning needs based on the regulatory work plan; consult management on priorities.
• Coordinate scheduling, instructor development, and improvement processes.
• Develop and communicate training calendars, courses, and learning opportunities to management and staff.
• Teach, instruct, facilitate, and evaluate training activities including testimony best practices and cross-examination guidance.
• Lead improvement teams and instructor development initiatives.
• Support mock cross-examination sessions and pre-hearing preparation.
• Research and select training resources and tools using industry best practices.
• Update training content based on lessons learned and regulatory changes.

Connaissances

Leadership

Training design

Facilitation

Communication

MS Word

MS Excel

Formation

Bachelor's degree

Outils

MS Office Suite

Description du poste

Regulatory Witness Training Program Manager

Location: Columbus, OH

Job Summary

Responsible for developing, communicating, and implementing training programs that prepare employees to serve as effective witnesses in state and federal regulatory and other administrative proceedings. This role ensures witnesses understand testimony expectations, questioning techniques, professionalism, and compliance requirements. The Manager coordinates and conducts learning and training in collaboration with business unit management subject matter experts and legal teams to create clear, practical, and consistent witness preparation materials and training experiences. Employees in this position are industry experts that demonstrate competency, knowledge, and skillset through achieved results. They are training in the classroom, researching new methods, and developing new training. They help onboard and mentor other instructors.

Job Description

What You'll Do:

• Responsible for the development, communication, and implementation of training content, job aids, presentations, and supporting material tailored to specific regulatory cases.
• Forecast, plan, and analyze learning and training needs based on the regulatory work plan. Consult management and employees on learning and training priorities.
• Facilitate scheduling, coordination, and improvement processes.
• Develop and communicate training calendar, courses, and learning opportunities to management teams and employees.
• Teach, instruct, facilitate, and evaluate learning and training activities including guidance on testimony best practices, handling cross examination, maintaining credibility, and responding accurately and concisely.
• Lead improvement teams and instructor development.
• Support mock cross-examination witness sessions, coaching activities, and pre-hearing preparation.
• Utilize industry best practices to lead the research and selection of appropriate training resources and tools.
• Lead improvements and updates of training resources.
• Update training content based on lessons learned, regulatory changes, and organizational feedback.
• Track training completion, evaluate effectiveness and recommend improvements.
• Maintain confidentiality and handle sensitive information with professionalism and discretion.
• Support and facilitate additional training projects, committees and meetings as assigned.

What We're Looking For:

Education

• Bachelor’s degree from an accredited college or university required. A major or significant coursework in Communications, Organizational Development, Instructional Design, Public Policy, Pre-Law, Accounting, Business, Economics, Engineering, Finance, or similar preferred.

Experience:

• Minimum of 8 years of related work experience.
• 5 years of leadership or training experience preferred.

Other Must Haves:

• Experience developing and delivering training programs in electric utility legal, regulatory, or compliance environments.
• Strong communication, facilitation, and presentation skills.
• Ability to work with technical and non-technical audiences.
• Knowledge of electric utility operations, regulatory processes, and witness preparation.
• Familiarity with deposition, hearing, and testimony preparation.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Proficient oral and written communication skills, including the ability to articulate strategy and provide guidance to management and witnesses.
• Proficiency with Microsoft Office, specifically Microsoft Word and Excel.
• Depending on filing requirements and deadlines, requirements may result in working weekends, holidays, vacations, etc. as necessary.
• Occasional travel may be required, such as attending witness preparation and hearings.

Where You'll Work:

• On-Site in the AEP Headquarters in Columbus, OH

What You'll Get:

• Base salary
• Annual bonus
• Long-term incentive
• 401K match
• AEP Pension
• Comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Where Putting the Customer First Powers Everything We Do!
At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation

$136,539.00 - $177,503.00

Physical Demands

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Equal Employment Opportunity

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

“AEP offers an outstanding group of people to be a part of. The AEP culture values your integrity and awards your hard work.”

Support Business Unit (BU) in achieving and maintaining audit readiness by ensuring alignment with applicable NERC Standards. Drive consistent, effective and proactive compliance efforts by partnering with BU compliance teams and tailoring support based on each BU’s compliance maturity. Perform audit readiness activities directly when needed and serve as a trusted advisor through deep expertise in NERC Standards. Act as the single point of contact for ENRA compliance services on an assigned standard basis. Execute established compliance processes with minimal supervision and maintain accurate, up to date process documentation.

The Senior Counsel or Assistant General Counsel will provide expert legal advice and guidance to the organization on a wide range of legal issues. This role will work closely with various departments, primarily Regulatory, to support business objectives. This role may involve drafting and negotiating contracts; handling transactions, drafting testimony, appearance before regulatory bodies, discovery requests and responses, pleadings, and briefs; managing legal risks; and ensuring compliance with all applicable laws and regulations. The Senior Counsel or Assistant General Counsel may also represent the company in legal proceedings and meetings with external parties.

Regulatory professional who possesses expert technical knowledge for the business functions supported, and regulatory knowledge to demonstrate proficiency in the application of theory to analyze and solve well-defined problems with very limited guidance from higher level personnel. Strong working knowledge of state or federal regulation standards, codes, concepts, systems, and business processes relevant to work assignments. Leads work groups to address complex problems or perform analysis to accomplish work plans initiated by various governmental agencies for rate cases, recovery clauses, audits, compliance filings, policy matters, and/or other proceedings. Provides expert level input for corporate and business unit regulatory strategy development and coordination, and support for recommended negotiation strategies. Possesses an expert level knowledge of developments, procedures and current events affecting regulatory activity, and provides leadership to implement needed areas of change. With expert level regulatory knowledge, educates others on interrelationships between cost drivers and revenue.

AEP offers generous time off, competitive pay, and educational opportunities to help employees advance their careers.

Our culture is purpose-driven and team-oriented: we combine innovation with a customer-first focus to deliver reliable energy and brighter futures.