Regulatory Witness Training Program Manager

American Electric Power Co.; Columbus (OH); On-site; USD 137,000 - 178,000; Full time

Benefits offered by this job

Base salary

Annual bonus

Long-term incentive

401K match

AEP Pension

Comprehensive benefits package

Job summary

American Electric Power Co. seeks a Regulatory Witness Training Program Manager to design and deliver training ensuring witnesses perform effectively in regulatory proceedings. You’ll lead development, coordinate learning, and mentor instructors from the Columbus, OH area.

Responsibilities include crafting content, planning needs, and guiding management on testimony best practices, cross-examination handling, and maintaining confidentiality in a fast-paced regulatory environment.

Qualifications

• Bachelor’s degree required in a relevant field.
• Minimum of 8 years of related work experience.
• 5 years of leadership or training experience preferred.
• Experience developing training in electric utility regulatory environments.

Responsibilities

• Develop and implement training content, job aids, and materials for regulatory witnesses.
• Forecast and analyze learning needs based on regulatory work plans.
• Coordinate scheduling and drive improvement processes.
• Create training calendars and courses for management and staff.
• Instruct and evaluate training activities including testimony best practices.
• Lead instructor development and improvement teams.
• Support mock cross-examination and pre-hearing preparation.
• Research training resources and tools and update materials.
• Maintain confidentiality and handle sensitive information.
• Travel as required; on-site at AEP HQ in Columbus, OH.

Skills

Leadership experience

Training program development

Regulatory training

Communication skills

MS Office

Witness preparation

Presentation skills

Education

Bachelor’s degree

Job description

Regulatory Witness Training Program Manager

Location: Columbus, OH

Job Summary

Responsible for developing, communicating, and implementing training programs that prepare employees to serve as effective witnesses in state and federal regulatory and other administrative proceedings. This role ensures witnesses understand testimony expectations, questioning techniques, professionalism, and compliance requirements. The Manager coordinates and conducts learning and training in collaboration with business unit management subject matter experts and legal teams to create clear, practical, and consistent witness preparation materials and training experiences. Employees in this position are industry experts that demonstrate competency, knowledge, and skillset through achieved results. They are training in the classroom, researching new methods, and developing new training. They help onboard and mentor other instructors.

Job Description

What You'll Do:

• Responsible for the development, communication, and implementation of training content, job aids, presentations, and supporting material tailored to specific regulatory cases.
• Forecast, plan, and analyze learning and training needs based on the regulatory work plan. Consult management and employees on learning and training priorities.
• Facilitate scheduling, coordination, and improvement processes.
• Develop and communicate training calendar, courses, and learning opportunities to management teams and employees.
• Teach, instruct, facilitate, and evaluate learning and training activities including guidance on testimony best practices, handling cross examination, maintaining credibility, and responding accurately and concisely.
• Lead improvement teams and instructor development.
• Support mock cross-examination witness sessions, coaching activities, and pre-hearing preparation.
• Utilize industry best practices to lead the research and selection of appropriate training resources and tools.
• Lead improvements and updates of training resources.
• Update training content based on lessons learned, regulatory changes, and organizational feedback.
• Track training completion, evaluate effectiveness and recommend improvements.
• Maintain confidentiality and handle sensitive information with professionalism and discretion.
• Support and facilitate additional training projects, committees and meetings as assigned.

What We're Looking For:

Education

• Bachelor’s degree from an accredited college or university required. A major or significant coursework in Communications, Organizational Development, Instructional Design, Public Policy, Pre-Law, Accounting, Business, Economics, Engineering, Finance, or similar preferred.

Experience:

• Minimum of 8 years of related work experience.
• 5 years of leadership or training experience preferred.

Other Must Haves:

• Experience developing and delivering training programs in electric utility legal, regulatory, or compliance environments.
• Strong communication, facilitation, and presentation skills.
• Ability to work with technical and non-technical audiences.
• Knowledge of electric utility operations, regulatory processes, and witness preparation.
• Familiarity with deposition, hearing, and testimony preparation.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Proficient oral and written communication skills, including the ability to articulate strategy and provide guidance to management and witnesses.
• Proficiency with Microsoft Office, specifically Microsoft Word and Excel.
• Depending on filing requirements and deadlines, requirements may result in working weekends, holidays, vacations, etc. as necessary.
• Occasional travel may be required, such as attending witness preparation and hearings.

Where You'll Work:

• On-Site in the AEP Headquarters in Columbus, OH

What You'll Get:

• Base salary
• Annual bonus
• Long-term incentive
• 401K match
• AEP Pension
• Comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Where Putting the Customer First Powers Everything We Do!
At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation

$136,539.00 - $177,503.00

Physical Demands

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Equal Employment Opportunity

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

“AEP offers an outstanding group of people to be a part of. The AEP culture values your integrity and awards your hard work.”

Support Business Unit (BU) in achieving and maintaining audit readiness by ensuring alignment with applicable NERC Standards. Drive consistent, effective and proactive compliance efforts by partnering with BU compliance teams and tailoring support based on each BU’s compliance maturity. Perform audit readiness activities directly when needed and serve as a trusted advisor through deep expertise in NERC Standards. Act as the single point of contact for ENRA compliance services on an assigned standard basis. Execute established compliance processes with minimal supervision and maintain accurate, up to date process documentation.

Regulatory professional who possesses a basic understanding of business principles and with an expanding regulatory knowledge for the business functions supported, and to obtain proficiency in the application of theory to analyze and solve straight-forward problems with support, guidance, and direction from higher level personnel. Develops an understanding of the fundamentals of state or federal regulation standards, codes, concepts, systems, and business processes relevant to work assignments. Solves straight-forward problems or, with support, guidance, and direction, perform analysis to accomplish work plans initiated by various governmental agencies for rate cases, recovery clauses, audits, compliance filings, policy matters, and/or other proceedings. With support, guidance, and direction, completes requested tasks to gather information to contribute to regulatory strategy development and coordination, and to contribute information for others to develop negotiation strategies. Through training and directed task execution, acquire knowledge of developments, procedures and current events affecting regulatory activity, and perform routine assigned tasks to support the implementation of necessary changes. Through work experiences, builds regulatory knowledge to understand the interrelationships between cost drivers and revenue..

Regulatory professional who possesses technical knowledge regarding rate proceedings at the Federal Energy Regulatory Commission and in retail jurisdictions. Must possess electric utility experience with a preference for Transmission Planning, Engineering, or Operations experience, and have the ability to communicate, organize, and coordinate work across multiple specialized stakeholders to develop coherent solutions to complex problems. Familiar with industry activity and outcomes regarding cost of service and rate design associated with new technologies and recovery strategies, as well as detailed knowledge in the application of theory to perform detailed mathematical analysis and solve problems with very limited guidance from higher level personnel. Developed working knowledge of federal regulations and standards, codes, concepts, systems, docket research and business processes relevant to work assignments. Provides high value input for corporate, operating company, and business unit regulatory strategy development and coordination, and support for recommended negotiation strategies. Possesses an extensive knowledge of developments, procedures and current events affecting regulatory activity across numerous jurisdictions and provides input in the development of strategy regarding regulatory filings based on the application of that knowledge. With an extensive level of regulatory knowledge, educates others on interrelationships between cost drivers and revenue.

AEP offers generous time off, competitive pay, and educational opportunities to help employees advance their careers.

Our culture is purpose-driven and team-oriented: we combine innovation with a customer-first focus to deliver reliable energy and brighter futures.