REGULATORY SPECIALIST III - 64085493

State-of-Florida; Tallahassee (FL); On-site; USD 36,000 - 37,000; Full time

Job summary

Florida Department of Health seeks a Regulatory Specialist III to perform complex regulatory activities related to multiple boards, with primary focus on Massage Therapy and Midwifery licensing. The role requires independent judgment, knowledge of statutes, and the ability to handle applications in LEIDS while coordinating with the Board chairs and committees.

The incumbent will evaluate qualifications, respond to public inquiries, and ensure licensure processes comply with statutory rules.

Qualifications

• Must be physically present in the office to effectively perform job duties and responsibilities.
• Working knowledge of Florida Statutes and Rules governing licensing and regulation.

Responsibilities

• Process applications in the LEIDS licensing database and issue correspondence concerning deficiencies to applicants.
• Assist with administrative duties related to processing of applications including supplement documentation and refunds.
• Analyze and recommend solutions to administrative problems related to application deficiencies and required qualifications.
• Respond to general inquiries from the public by telephone, email, and in writing; provide licensing process guidance and status updates.
• Update applications in LEIDS following additional review by other sections or units.
• Summarize and prepare application files for review by Board chairs, committees, Boards, or Councils.
• Review massage establishment applications, change of name applications, and update status in LEIDS when retention criteria are met.
• Review Background Screening Report and queues in LEIDS; update applications with criminal history results.
• Review Inspections for Open Applications to confirm licenses issued or actions needed.
• Identify massage establishment applications that may be denied; prepare documentation and notify management.

Skills

Data analysis

Investigate/resolve complaints

Florida Statutes knowledge

Consultative assistance

Plan/coordinate work

Effective communication

Relationship building

Microsoft Office

Tools

LEIDS

Job description

Requisition No:883951

Agency: Department of Health

Working Title: REGULATORY SPECIALIST III - 64085493

Position Number:64085493

Salary: $36,317.26 - $37,000.00/annually

Full Time, Career Service Position

State Personnel System

State Personnel System is an E-Verify employer. For more information click on our E-Verify Website .

Bureau of Health Care Practitioner Regulation

Board of Osteopathic Medicine/Massage Therapy

Regulatory Specialist III

Your Specific Responsibilities

The incumbent will perform varied and complex professional and regulatory activities related to the Boards of Osteopathic Medicine, Speech-Language Pathology and Audiology, Massage Therapy, Acupuncture and the Council of Licensed Midwifery, with primary focus on Massage Therapy and Midwifery.

The incumbent will be required to exercise independent judgment and initiative in carrying out assignments to completion. The incumbent must have a working knowledge of Florida Statutes and Rules governing licensing and regulation. Work is performed under the supervision of the Program Operations Administrator and is reviewed for accuracy and completion by periodic review of work product and day-to-day observation of work habits.

The incumbent independently evaluates applicant qualifications for licensure in accordance with statutory and rule requirements and obtains supplemental information as required to determine eligibility for licensure, certification, or registration.

• Process applications in the licensing database (LEIDS) as appropriate and issue correspondence concerning application deficiencies to applicants in process or licensure to approved applicants.
• Assist with administrative duties related to the processing of applications including, but not limited to processing supplemental documentation, preparing supplemental documentation for scanning, and preparing refund forms.
• Analyze and recommend solutions to administrative problems relating to application deficiencies and required qualifications.
• Respond to general inquiries from the public by telephone, email, and in writing in an appropriate and timely fashion. Interpret customer questions and provide answers to general and complex regulatory questions. Provide application status updates and directions to applicants and licensees concerning licensing processes and the submission of applications or requests. Transfer customers to the other areas of the Department or other agencies when appropriate.
• Update applications in the licensing database (LEIDS) following additional review completed by other sections or units.
• Summarize and prepare application files and supporting documentation for review by Board chairs, committees, Boards, or Councils when appropriate.

The incumbent independently reviews reports related to application processing and audits applications which appear on those reports to determine what actions must be taken, in accordance with statutory and rule requirements. The incumbent will:

• Review massage establishment applications, massage establishment change of name applications, and massage establishment change of name and location applications which appear on the Initial Applications to Expire Report and update the status application files in the licensing database (LEIDS) when they have met retention.
• Review Background Screening Report and Background Screening queues in LEIDs; update applications which have results or require further action concerning criminal history, as appropriate.
• Review Inspections for Open Applications report to confirm that licenses have issued correctly, or to determine what further action is needed for applications with failing inspection results.
• Identify massage establishment applications which may be denied; prepare documentation and notify management as appropriate.

Required Knowledge, Skills, and Abilities

• Ability to compile, organize and analyze data.
• Ability to investigate, analyze, and resolve complaints.
• Ability to understand and apply Florida Statutes, rules, policies and procedures for licensing and regulation of professionals and consumer protection.
• Ability to provide consultative assistance to others.
• Ability to plan, organize and coordinate work activities.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.
• Experience with Microsoft Office (Word, Excel, Outlook).

Qualifications

Minimum:

• Must be physically present in the office to effectively perform job duties and responsibilities.

Florida Department of Health Mission, Vision, and Values

Mission

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision

To be the Healthiest State in the Nation.

Values

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work

Our office is located in the Southwood area of Tallahassee in the Capital Circle Office Complex at:

4042 Bald Cypress Way

This is a fully on-site position based in Tallahassee. Employees are required to work from our Tallahassee office five days per week with no regular telework or remote option.

The Benefits of Working for the State of Florida

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending on the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflect our appreciation for the dedication devoted to protecting our country.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE

Pursuant to Chapter 295, Florida Statutes,candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available. All documentation is due by the close of the vacancy announcement.

Location

TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32305 TALLAHASSEE, FL, US, 32307 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32317 TALLAHASSEE, FL, US, 32399

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.