OPS REGULATORY SPECIALIST III - 79901909

Florida; Tallahassee (FL); Presencial; USD 24.000 - 34.000; Jornada completa

Descripción de la vacante

Florida is seeking an OPS Regulatory Specialist III in Tallahassee to perform diverse regulatory duties, reviewing applications and issuing licenses, permits and registrations for alcohol and tobacco products.

This non-sworn OPS position emphasizes independent work, customer service experience, and proficiency with Microsoft Office; pay is $21.00 per hour and the role supports the Division of Alcoholic Beverages & Tobacco.

Formación

• Must have two years of customer service experience.
• Experience with Microsoft Office (Word, Excel, PowerPoint).
• Ability to communicate clearly in writing and verbally.

Responsabilidades

• Review applications for licenses, permits, and registrations.
• Communicate omissions or deficiencies to applicants.
• Process routine and complex applications per policy and statutes.
• Independently evaluate qualifications for licensure.
• Determine approvals or denials for completeness and compliance.

Conocimientos

Customer service

Microsoft Office

Communication skills

Multi-tasking

Descripción del empleo

Select how often (in days) to receive an alert:

OPS REGULATORY SPECIALIST III - 79901909

Date: Oct 15, 2026

Requisition No:880221

Agency: Business and Professional Regulation

Working Title: OPS REGULATORY SPECIALIST III - 79901909

DIVISION OF ALCOHOLIC BEVERAGES & TOBACCO OPS Regulatory Specialist IIIPosition Number: 79901909
Hiring Salary: $21.00 per hour

*Open Competitive Announcement*

Multiple Position will be filled using this advertisement

Our Organization and Mission:

The Florida Division of Alcoholic Beverages and Tobacco licenses the manufacture, distribution, sale, and service of alcoholic beverage and tobacco products in Florida, including receipt and processing of license applications; collection and auditing of taxes and fees paid by licensees; and enforcement of the laws and regulation of the alcoholic beverage and tobacco industries, pursuant to Chapters 210, 561-565, 567-569, Florida Statutes. The division's three bureaus - Licensing, Auditing and Enforcement - comprise a team of approximately 325 personnel fulfilling the regulatory obligations of the division throughout the state.

The Work You Will Do:

This position is assigned a variety of regulatory activities for the review of applications and the issuance of licenses, permits, and registrations for the sale of alcoholic beverages and tobacco. This position works independently performing professional work involving eligibility determination activities for the issuance of alcoholic beverage, cigarette, and tobacco licenses, permits, and registrations.

This challenging position provides the selected applicant the opportunity to help businesses open in Florida and/or assist our industry members with ensuring they maintain compliance with licensing laws. Applicants who can successfully communicate in complex administrative law matters will excel in this position.

The selected candidate in this position performs the following work and other related activities:

• Reviewing applications for licenses, permits, and registrations to ensure the applicants, premises, and locations are qualified for licensure.
• Corresponding and communicating with applicants regarding omissions or deficiencies in license applications.
• Processing routine and complex applications based upon department policy, Florida Administrative Code, or Florida Statutes.
• Independently evaluating qualifications and requirements to determine eligibility for licensure.
• Independently determining approval or denial of applications submitted for completeness, accuracy, and compliance.
• Effectively communicating with the supervisor in the event of a denial for further action.
• Updating all necessary systems, logs, and other applicable data systems consistently and accurately.
• Providing excellent service, accurate information, and specific guidance to internal and external customers regarding licensure functions.
• Processing fee payments to ensure all monies received are deposited in the correct bank account accurately and timely, per established agency receipting procedures.
• Accurately responding to internal and external inquiries concerning licensure requirements as well as other pertinent information regarding laws, rules, compliance, policies, and procedures.

***This position is a non-sworn Other Personal Service (OPS) position located within the Bureau of Licensing. ***

** This OPS employment is a temporary employer/employee relationship used for accomplishing short term or intermittent tasks. OPS employees are at-will employees and are subject to actions such as pay changes, changes to work assignment, and terminations at the discretion of the agency head or designee. **

Your Specific Responsibilities:

Covered within the section above (The Work You Will Do)

Knowledge, Skills, and Abilities:

• Ability to multi-task, working on multiple issues simultaneously and independently.
• Ability to determine work priorities and ensure proper completion of work assignments.
• Ability to communicate effectively, both orally and in writing, by understanding written sentences and paragraphs in work related documents, by talking with others to effectively convey information, by actively listening to others, and by communicating effectively with others in writing as indicated by the needs of the audience.
• Knowledge of and ability to understand and apply applicable statutes, rules, policies, and procedures.
• Ability to compile, organize, and analyze data as well as present findings.
• Ability to establish and maintain effective working relationships with others.
• Knowledge of computer systems and software used to perform writing, calculating, and data entry tasks, and licensing application processing functions; and,
• Ability to handle telephone calls in a courteous and effective manner.
• Must be willing to accept the position with a salary of $21.00 per hour.
• Must have two (2) years of customer service experience.
• Must have experience using Microsoft Office Suite (Microsoft Word, Excel, and PowerPoint).

Preferred

Preference will be awarded to applicants possessing experience with inputting and/or reviewing data within an automated data records system.

The Benefits of Working for the State of Florida OPS

Working for the State of Florida is more than a paycheck. The State’s compensation package for OPS employees working 30 or more hours per week include:

• Tax favored accounts including health saving accounts and dependent care reimbursement accounts - voluntary participation.
• Life Insurance - voluntary participation.
• Participation in dental, vision, and other supplemental pretax plans - voluntary.
• Florida FICA Alternative Plan that affords OPS team members with an excellent opportunity to accumulate moneytoward future retirement goals [401(a)] - mandatory participation.

***Information contained in responses to Qualifying Questions concerning education, experience, knowledge, skills and/or abilities must also be disclosed on the State of Florida Employment Application. ***

Position Notes

• This advertisement may be used to fill current and future vacancies within the Tallahassee Office for up to six months from date of opening.

Applicant Note

If you are the selected candidate for this position and hold a current license through the Florida Department of Business & Professional Regulation, you may be required to place your license in an inactive status.

NOTE: This position requires a security background check and participation in direct deposit. You will be required to provide your Social Security Number (SSN) and date of birth in order to conduct this background check.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

The Florida Department of Business & Professional Regulation is committedto increasing recruitment and hiring of individuals with disabilities andimproving employment outcomes.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DBPR Human Resources (HR) Office at [phone]. DBPR requests applicants notify HR in advance to allow sufficient time to provide the accommodation.

SPECIAL REMINDERS

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending on the date of your retirement.

The Florida Department of Business & Professional Regulation values the sacrifices veterans and their family members have given to our country and support the hiring of returning service members and military spouses.

A candidate for veterans’ preference who believes he or she was not afforded employment preference may file a complaint in accordance with Rule 55A-7.016, F.A.C., with the Florida Department of Veterans’ Affairs, Veterans’ Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL, 33778. The Department of Veterans’ Affairs has also established an email where people can electronically file claims or ask questions. The email is [e-mail].

The Department of Business and Professional Regulation will only hire U. S. citizens and lawfully authorized alien workers. Our agency participates in the E-Verify System which is a federal government electronic database available for employers to use to verify the identity and employment eligibility of all persons hired to work in the United States.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location

TALLAHASSEE, FL, US, 32301 TALLAHASSEE, FL, US, 32317 TALLAHASSEE, FL, US, 32316 TALLAHASSEE, FL, US, 32303 TALLAHASSEE, FL, US, 32307 TALLAHASSEE, FL, US, 32302 TALLAHASSEE, FL, US, 32399 TALLAHASSEE, FL, US, 32309 TALLAHASSEE, FL, US, 32311 TALLAHASSEE, FL, US, 32312 TALLAHASSEE, FL, US, 32304 TALLAHASSEE, FL, US, 32308 TALLAHASSEE, FL, US, 32310 TALLAHASSEE, FL, US, 32305

For assistance, call the People First Service Center at [phone] Monday - Friday, 8:00 a.m. to 6:00 p.m., Eastern time. Pursuant to Florida Law, 110.211 F. S., the State of Florida is an EEO employer.