Regulatory Specialist

Specialty Cheese Company, Inc.; Reeseville (WI); On-site; USD 55,000 - 75,000; Full time

Job summary

Specialty Cheese Company, Inc. in Wisconsin is seeking a Regulatory Specialist responsible for updating product and ingredient documentation, handling customer documentation requests, and supporting change management and audit preparation.

Reporting to the Quality Manager, you will coordinate with QA, production, and vendors to ensure FDA FSMA compliance, manage specifications, COAs, and traceability in TraceGains and your ERP system.

Qualifications

• Bachelor's degree or equivalent industry experience required.
• Continuing education workshops/seminars required before or during employment.

Responsibilities

• Understand and apply food safety systems (HACCP, SQF, GMPs, Sanitation, SOPs, SSOPs, Preventive Controls).
• Fulfill customer documentation requests and packets.
• Update product specifications, nutritionals, and product-specific documentation.
• Upload and navigate product/customer data in TraceGains.
• Navigate and update information in ERP systems.
• Create and update COAs as needed.
• Support and lead change management as needed.
• Update documentation with industry changes.
• Collaborate with vendors on up-to-date ingredient documentation.
• Assist with ingredient receipt documentation and shipping/receiving coordination.
• Assist in new ingredient approvals.
• Assist with customer complaints.

Skills

Communication

Analytical thinking

Organizational skills

Time management

Teamwork

Problem solving

Attention to detail

Independent work

Education

Bachelor's degree or equivalent

Continuing education workshops/seminars

Tools

TraceGains

ERP system

Job description

Job Summary:The Regulatory Specialist is responsible for updating product and ingredient documentation, customer documentation requests and customer communication. The Regulatory Specialist is also responsible for assisting in change management and audit preparation.

Reporting: Reports to the Quality Manager.

Responsibilities:

• Have a complete understanding of food safety systems and programs. (HACCP, SQF, GMPs, Sanitation, SOPs, SSOPs, Preventive Controls)
• Fulfill, customer documentation requests and packets.
• Update and create product specifications, nutritionals, and product specific documentation.
• Upload, connect, and navigate product and customer requests in TraceGains.
• Navigate, upload, and update information in our ERP system.
• Create and update COAs as needed.
• Support and lead our change management as needed.
• Update documentation as needed with industry changes.
• Work with vendors to have up to date ingredient documentation.
• Work with shipping and receiving on ingredient receipt as needed.
• Assist in new ingredient approval as needed.
• Assist in customer complaints as needed.
• Performs other duties as assigned.

Qualifications, Knowledge, Skills, & Abilities:

• Bachelor's degree or equivalent industry experience required.
• Attendance of additional educational workshops and seminars will be required before or during employment for continual education.
• 2 years' experience working in a food manufacturing facility (preferably dairy) in regulatory.
• Awareness and understanding of FDA Food Traceability Rule (FSMA 204)
• HACCP
• GFSI/SQF
• Customer focus demonstrates an ability to meet the expectations of customers.
• Superior written and verbal communication, and interpersonal skills.
• Ability to cultivate working relationships and collaborate with internal and external stakeholders while delivering the highest level of customer service.
• Excellent critical thinking and analytical skills with the ability to gather and interpret data to drive decision making.
• Strong organizational and time management skills with the ability to effectively manage multiple priorities.
• Safety demonstrates a concern for others' wellbeing.
• Communication ability to speak and write ideas effectively.
• Proactive takes action to meet the needs of the customers.
• Teamwork works effectively with all employees.
• Values demonstrate honesty and integrity.
• Good organizational skills.
• Great attention to detail.
• Adhere to deadlines and communicate as needed if unable to meet.
• Operates independently.
• This position is performed mostly at a desk on a computer, gathering information from warehouse materials and shipping and receiving as needed.
• In the normal course of the job, the employee is not regularly exposed to any major or recognized health hazards. However, there will be times when the employee may be required to enter manufacturing areas of the factory and construction zones where they may be exposed to major or recognized hazards. This employee shall receive both food safety and employee safety training before entering any of these areas.
• This position is performed in an environment where slips, trips, and falls may be a hazard. Employees will be required to maintain adequate footwear provided by the company.