Regulatory Specialist

Starr Underwriting; Philadelphia (Philadelphia County); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading insurance company seeks a Regulatory Specialist to manage regulatory inquiries and support compliance efforts. The role involves handling complaints, maintaining relationships with regulators, and ensuring a culture of compliance. Ideal candidates will have 3+ years of experience in the insurance sector and strong communication skills.

Qualifications

• 3+ years of experience in insurance or regulatory role.
• Experience with regulatory complaints preferred.
• Strong computer skills are essential.

Responsibilities

• Manage the Regulatory Complaint Handling Process.
• Assist in planning regulatory audits and examinations.
• Provide consultative support for regulatory issues.

Skills

Communication

Interpersonal skills

Attention to detail

Organizational skills

Collaboration

Negotiation

Education

Bachelor's degree in business or related discipline

Tools

Microsoft Office

Job description

Job Description

The Regulatory Specialist will professionally and competently manage and support external regulatory inquiries with a focus on protecting the Chubb brand by:

1. Reducing regulatory risk by promoting an organizational culture of compliance within Chubb,
2. Fostering strong relationships with regulators by building trust through honesty and transparency,
3. Understanding all aspects of Chubb’s activities in the United States, and
4. Staying informed of how the current and evolving regulatory landscape relates to, and impacts upon, Chubb’s activities.

The ideal candidate will sit in our Whitehouse Station, NJ or Philadelphia, PA offices.

Major Duties And Responsibilities

1. Manage the Regulatory Complaint Handling Process for Chubb’s US P&C Companies, including intake, logging, distribution, tracking, and submission of regulatory complaints, ensuring all deadlines are met.
2. Develop and circulate reports regarding internal complaint activity and external industry data.
3. Assist in planning and coordinating administrative details of regulatory audits and examinations (e.g., financial, market conduct, workers' compensation, rating bureaus, second injury funds), regulatory investigations, and ad hoc data calls/surveys.
4. Provide consultative support to business clients in addressing regulatory issues.
5. Assist in planning and executing strategies to develop and sustain relationships with key insurance regulators.
6. Support team efforts to utilize systems designed to record and manage data related to current and historical regulatory examinations.

Reporting Relationships

• Reports to a Regulatory Affairs Manager within the NA Regulatory Affairs Group.

Qualifications

1. 3+ years of experience in the insurance industry or regulatory/compliance role.
2. Bachelor's degree in business or a related discipline preferred.
3. Experience handling regulatory complaints or market conduct examinations preferred.
4. Ability to manage competing priorities and deadlines.
5. Ability to collaborate and negotiate with internal and external clients.
6. Excellent communication skills, both oral and written.
7. Excellent interpersonal skills.
8. Able to work independently as well as in groups.
9. Attention to detail and organizational skills.
10. Strong computer skills, including Microsoft Office.
11. Active learner with the desire to take on new challenges regularly.

About Us

Chubb is a world leader in insurance, operating in 54 countries. We provide a wide range of insurance products including commercial and personal property and casualty, personal accident and health, reinsurance, and life insurance to a diverse client base. We are distinguished by our extensive product offerings, broad distribution, financial strength, underwriting excellence, and global presence.

Chubb is committed to equal employment opportunity and complies with all applicable laws. We provide employment and advancement opportunities without regard to race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, disability, age, or any other characteristic protected by law. We prohibit discrimination, harassment, and retaliation against individuals reporting such issues.