Regulatory Services Intern

City-of-Covingto; Covington (KY); On-site; USD 16,531 - 20,664; Part time

Job summary

The City of Covington is seeking a Regulatory Services Intern to support permit applications, board meeting prep, and customer service at City Hall in Covington, KY. The role offers exposure to zoning, historic preservation guidelines, and municipal development processes.

You will learn to use iWorq, assist with records, and help with public notices while gaining insight into urban planning and economic development in a dynamic city environment.

Qualifications

• Currently enrolled in a college program related to urban planning, economics, or business.
• Strong written and verbal communication skills with customer focus.
• Familiarity with zoning concepts and historic preservation a plus.

Responsibilities

• Provide admin support for permit applications and board meeting prep.
• Conduct research to assist in economic development projects.
• Prepare PowerPoint presentations for public meetings.
• Input permit data using iWorq and maintain department records.

Skills

Microsoft Office Suite

GIS knowledge

Customer service

Data entry

Education

Enrolled college student in urban planning / economics / business

Tools

iWorq

GIS software

Microsoft Office

Job description

Regulatory Services InternCity of Covington, KYEconomic Development DepartmentLocation: City HallPart-time, 20-22 hours per weekHours: Monday through Friday, 8:00 am – 4:30 pm (Flexible)$12.00 - 15.00/hourWhy Covington?Are you interested in development, urban planning, real estate, or government? Covington, Kentucky, offers a unique opportunity to gain hands-on experience in economic development while directly contributing to the revitalization of a historic city. Covington is undergoing significant transformation—creating new businesses, attracting talent, and driving investment to help shape the city into a great place to live, work, and play.As a Regulatory Services Intern with the City of Covington, you'll get a behind-the-scenes look at the economic development process, learning about local zoning ordinances, historic preservation design guidelines, and other key elements that shape the future of our community. In 2022 alone, Covington saw the creation of 1,084 jobs and over $44 million in capital investment, and as part of the Economic Development Department, you will be directly involved in supporting that growth.This internship offers a great introduction to the world of economic development, with the opportunity to provide administrative support to the Regulatory Services Team and gain valuable experience that will help shape your career in public service or the private sector. You'll not only understand how local government operates on a day-to-day basis but also learn how development decisions impact communities, businesses, and residentsRole OverviewThe Regulatory Services Intern reports to the Economic Development staff and provides valuable administrative support to the department’s regulatory services team. This internship will offer a hands-on learning experience in urban planning, zoning ordinances, historic preservation, and the various processes that contribute to economic development. As an intern, you’ll gain insight into the operational aspects of city government and economic development practices, while making a meaningful contribution to the revitalization and growth of Covington.Key ResponsibilitiesAdministrative support for Economic Development staff, including assisting with permit applications and preparing for board meetings.Conduct research and collect information to assist in various economic development projects.Support the preparation of PowerPoint presentations for board meetings and other public presentations.Receive, sort, and input permit applications using iWorq, an online application system.Assist with maintaining and organizing department records and files.Provide customer service in-person and over the phone, addressing inquiries from businesses, homeowners, and the public.Attend bi-weekly ticket appeal meetings with the Infrastructure Specialist to gain exposure to city processes.Assist with the posting of public notices and mailing of letters for public hearings and meetings.Participate in department projects and initiatives, contributing ideas and gaining hands-on experience in the field of economic development.Telephone skills and the confidence to call businesses and homeowners.Ability to complete basic arithmetic (addition, subtraction, multiplication, and division).Must have a professional understanding of the work environment and adhere to confidentiality standards.Knowledge, Skills, and AbilitiesKnowledge:Basic understanding of zoning laws, urban planning, and historic preservation.Familiarity with Microsoft Office Suite, especially Word, Excel, PowerPoint, and Outlook.Knowledge of GIS (Geographic Information Systems) and/or graphics software is a plus.Understanding of the regulatory process for economic development in a municipal context.Skills:Excellent customer service skills, both in-person and over the phone.Strong communication and writing skills, including the ability to compose clear and accurate reports.Good organizational skills and ability to manage multiple tasks at once.Ability to use GIS and/or other relevant software to support department work.Attention to detail and commitment to accuracy in administrative tasks.Abilities:Ability to work independently and as part of a team.Ability to interact professionally with colleagues, business owners, and residents.Ability to handle confidential information with discretion.Strong willingness to learn and contribute to the success of the Economic Development Department.QualificationsMinimum Requirements:Currently enrolled in a college or university program, pursuing a degree in business, economics, urban planning, political science, real estate, or a related field.Junior, senior, or graduate student.Above-average academic record with relevant extracurricular activities or work experience.A strong interest in public service, urban planning, and economic development.Preferred Qualifications:Experience with GIS and/or graphics software.Familiarity with zoning or historic preservation.Strong understanding of economic development principles.Why Join Us?Hands-on Learning: Gain real-world experience in economic development and urban planning that will directly prepare you for a career in the field.Impactful Work: Your work will help shape the future of Covington and support the city’s growth and revitalization efforts.Flexible Schedule: Work 20-22 hours per week with a flexible schedule to accommodate your academic commitments.Career Growth: Opportunities to develop valuable skills and make professional connections that can help you launch your career in urban planning, economic development, or government services.Collaborative Environment: Work alongside passionate professionals who are dedicated to improving the City of Covington and supporting each other’s growth.How to Apply:Interested candidates should submit a resume, cover letter, and briefly explain your interest in working with the City of Covington.EEO StatementThe City of Covington is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workforce that reflects the rich variety of perspectives, backgrounds, and experiences in our community. We encourage individuals from all walks of life to apply and proudly provide equal employment opportunities to all applicants, regardless of race, color, sex (including gender, sexual orientation, and gender identity), religion, national origin, age, disability, or any other protected characteristic.