Regulatory Operations Lead, Data-Driven Compliance

Airbnb; San Francisco (CA); On-site; USD 124,000 - 152,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Job summary

Airbnb is seeking a data-centric operator to join our regulatory operations team. You’ll scale compliance programs across global markets, partnering with Legal, Engineering, and business teams to design smarter, more efficient processes.

You’ll own change management, leverage data and AI tools, and help unlock new business opportunities while maintaining trust with Guests, Hosts, and regulators. This is not a traditional ops role; it prizes curiosity, pragmatic innovation, and hands-on

Qualifications

• 8+ years of progressive work experience in operations, management consulting, regulatory operations, or project management within dynamic, entrepreneurial environments.
• Experience leading compliance, regulatory, or operational programs at scale with cross-functional teams.
• Strong analytical, data, and problem-solving skills (Proficient in SQL, Excel).
• Translate business and compliance challenges into system and process solutions.
• Excellent organizational, written, and verbal communication skills with change management experience.
• Curiosity and initiative—interested in new technology, AI, and automation in regulatory space.
• Hands-on, builder mindset—capable of piloting and implementing solutions.

Responsibilities

• Serve as a collaborative partner to Legal, Engineering, Supply, Scaled Operations, supporting daily operational needs while identifying opportunities to test and apply improvements to areas including, vendor performance, forecasting, and pipeline health.
• Establish and maintain operational rhythms—owning stakeholder management, project tracking, documentation, and process improvement.
• Identify and implement opportunities to simplify, streamline, and automate regulatory workflows—leveraging AI and technology to reduce manual work and boost efficiency.
• Work closely with Policy, Legal, Engineering, Data Science, and Operations to align roadmaps and deliver impactful, measurable results.
• Partner with cross-functional leaders to explore, test, and implement new tools, including AI-enabled solutions, ensuring successful rollout, enablement, and adoption.
• Analyze operational and regulatory risks, identify strategic opportunities, and build reporting and tool infrastructure that supports evolving compliance needs.
• Lead change management and continuous improvement initiatives, supporting front‑line teams and documenting best practices to drive efficiency and effectiveness.
• Self-sufficient in SQL — able to pull, analyze, and interpret data to inform decision‑making.

Skills

SQL

Data analysis

Regulatory ops

Project mgmt

Communication

Tools

Salesforce

Asana

Airtable

Job description

Airbnb is seeking a data-centric operator to join our regulatory operations team. You’ll scale compliance programs across global markets, partnering with Legal, Engineering, and business teams to design smarter, more efficient processes.

You’ll own change management, leverage data and AI tools, and help unlock new business opportunities while maintaining trust with Guests, Hosts, and regulators. This is not a traditional ops role; it prizes curiosity, pragmatic innovation, and hands-on