Regulatory Compliance Manager II

World Courier; Romeoville (IL); On-site; USD 74,000 - 147,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Care

Comprehensive benefits

Backup dependent care

Adoption assistance

Infertility coverage

Family building support

Behavioral health solutions

Paid parental leave

Paid caregiver leave

Job summary

Cencora is seeking a Regulatory Compliance Manager II to lead quality assurance across delivery and regulated services. You will implement standardized QA processes, testing protocols, and controls to ensure compliance with business and regulatory requirements. The role includes audit readiness, issue remediation, and stakeholder coordination.

Ideal candidates have 5+ years in QA/quality management in regulated settings, plus 2+ years in leadership. ASQ certifications are preferred.

Qualifications

• Bachelor's degree in supply chain management, logistics, operations, business administration, or related field.
• 5+ years of QA/quality management in regulated/operational services.
• 2+ years in a management capacity required.
• ASQ certified quality auditor or related certification preferred.

Responsibilities

• Manage QA execution across application delivery and regulated quality services.
• Oversee audit and inspection readiness with documentation integrity and remediation.
• Define and implement QA standards, tests, and metrics.
• Coordinate client and regulator audit and inspection activities.

Skills

Quality assurance

Regulatory compliance

Audit readiness

QA processes

Stakeholder coordination

Education

Bachelor's degree in supply chain management, logistics, operations, business administration

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

Job Details

The Regulatory Compliance Manager II manages quality assurance execution across application delivery and regulated quality services to ensure consistent quality outcomes and compliance with defined requirements. Implements standardized QA processes, testing protocols, and quality controls that validate delivered functionality against business and compliance expectations. Oversees audit and inspection readiness for quality deliverables, including documentation integrity, issue remediation, and stakeholder coordination. Ensures execution of proposal and quote deliverables for quality services, including scope definition, assumptions, and compliance-aligned deliverables. Implements QA standards, procedures, metrics, and reporting to sustain fit-for-purpose delivery. Validates requirements coverage through test strategy, test plans, traceability, and release readiness criteria. Operates continuous testing platforms, including administration controls and execution reliability expectations. Standardizes defect, incident, and problem workflows, including triage rules, prioritization, root cause expectations, and closure verification. Authors and maintains controlled documentation, including SOPs, work instructions, and quality records for audit readiness. Executes client and regulator audit and inspection activities, including evidence preparation, response development, and remediation governance. Administers regulated quality processes, including deviation investigations, CAPA, complaints, change control, and product disposition decisioning.

Education

Bachelor's degree in supply chain management, logistics, operations, business administration, or a related field, or equivalent experience required.

Experience

5+ years of experience in quality assurance/quality management within a regulated and/or operational services environment (e.g., GxP/GDP, logistics/distribution, shared services, customer contact centers, or technology delivery), or a related field required. 2+ years of experience in a management capacity required.

Certification

Certification in ASQ certified quality auditor, certified professional in healthcare quality, QMS, or equivalent certification preferred.

What Cencora offers

• medical
• dental
• vision care
• comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness.
• backup dependent care
• adoption assistance
• infertility coverage
• family building support
• behavioral health solutions
• paid parental leave
• paid caregiver leave

Full time

Salary Range* $73,600 - 147,290 *This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere.

We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them.

We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health.

Affiliated Companies: AmerisourceBergen Services Corporation

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements.

If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail].

We will make accommodation determinations on a request-by-request basis.

Messages and emails regarding anything other than accommodations requests will not be returned.