Regulatory Administrator

CAE; Mesa (AZ); On-site; USD 55,000 - 85,000; Full time

Job summary

CAE is seeking a Regulatory Administrator to provide regulatory, immigration, and student support for M-1 international students in flight training programs. You will serve as the main contact for students, airline partners, government agencies, and internal stakeholders while ensuring TSA, DHS, and SEVIS compliance.

The role involves advising on admissions, registrations, immigration requirements, and employment eligibility; onboarding and ongoing guidance; maintaining SEVIS records;

Qualifications

• Experience in customer service, student services, regulatory administration, immigration services, or related field.
• Proficiency with Microsoft Office applications, including Excel.
• Strong written and verbal communication skills.
• Excellent organizational, prioritization, and time-management abilities.
• Ability to handle sensitive and confidential information.

Responsibilities

• Advise prospective and current M-1 international students and airline partners regarding admissions, course registration, immigration requirements, employment eligibility, and community resources.
• Support student onboarding and integration through orientation and ongoing guidance on maintaining M-1 status.
• Collaborate with internal departments to support enrollment objectives and student success.
• Manage student immigration records, data entry, Form I-20 issuance, and SEVIS maintenance.
• Ensure SEVIS reporting compliance including registration, no-shows, program changes, and completion reporting.
• Review and audit student records to ensure regulatory compliance and proper recordkeeping.
• Maintain accuracy of immigration documentation and student records.
• Develop and coordinate programs, workshops, and resources for international students.
• Serve as the TSA liaison and subject-matter expert on TSA policies and compliance.
• Process TSA training requests for flight training programs with regulatory documentation and tracking.
• Maintain TSA-related records and instructional materials in internal systems.
• Prepare for and support TSA audits and regulatory reviews.
• Respond to visa, I-20, immigration and regulatory inquiries from students, clients, airline partners, and internal stakeholders.
• Perform general administrative duties including phone coverage and document processing.

Skills

Customer service

Student services

Regulatory administration

Immigration services

Compliance support

Job description

The Regulatory Administrator is responsible for providing regulatory, immigration, and student support services for M-1 international students enrolled in flight training programs. This role serves as a primary point of contact for students, airline partners, government agencies, and internal stakeholders while ensuring compliance with Transportation Security Administration (TSA), Department of Homeland Security (DHS), and Student and Exchange Visitor Information System (SEVIS) requirements.

Key Responsibilities

• Advise prospective and current M-1 international students and airline partners regarding admissions, course registration, immigration requirements, employment eligibility, and cultural adjustment resources such as obtaining a driver's license and opening bank accounts.
• Support student onboarding and integration by presenting information during orientation sessions and providing ongoing guidance on maintaining M-1 student status.
• Collaborate with internal departments to support enrollment objectives and promote student success.
• Manage student immigration records, including data entry, Form I-20 issuance, and maintenance of student information within SEVIS.
• Ensure compliance with SEVIS reporting requirements, including registration, no-show reporting, program changes, and program completion reporting.
• Review, maintain, and audit student records to ensure compliance with federal regulations and organizational recordkeeping standards.
• Ensure the accuracy of immigration documentation and student immigration records.
• Develop, coordinate, and support programs, workshops, and resources that enhance the experience and success of international students.
• Serve as the primary TSA liaison and subject matter resource regarding TSA policies, requirements, and compliance activities.
• Process TSA training requests for single-engine and multi-engine training programs, ensuring compliance with Homeland Security regulations, administrative fee requirements, documentation, photo submissions, and training completion tracking.
• Maintain TSA-related records, training center information, instructional materials, and required regulatory documentation within internal systems.
• Prepare for and support TSA audits and regulatory reviews.
• Respond to inquiries regarding visa issuance, Form I-20 documentation, immigration requirements, student status, and regulatory processes from students, clients, airline partners, and internal stakeholders.
• Perform general administrative and office support duties, including telephone coverage, document processing, and other responsibilities as assigned.

Minimum Qualifications

• Experience in customer service, student services, regulatory administration, immigration services, compliance support, or a related field.
• Proficiency with Microsoft Office applications, including Excel.
• Ability to create and utilize formulas in Microsoft Excel.
• Strong written and verbal communication skills.
• Strong organizational, prioritization, and time-management skills.
• Ability to manage multiple tasks simultaneously while meeting deadlines.
• High degree of accuracy and attention to detail.
• Ability to handle sensitive and confidential information.
• Ability to collaborate effectively with internal and external stakeholders.

Preferred Qualifications

• Experience working with SEVIS, M-1 visa programs, international student services, or immigration-related processes.
• Experience supporting compliance with DHS, TSA, SEVP, or other regulatory requirements.
• Experience in aviation training, flight training, higher education, or another regulated environment.
• Experience delivering orientations, workshops, or student support programs.
• Experience supporting TSA audits, compliance reviews, or regulatory reporting activities.

Physical Requirements

• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
• Occasionally ascend or descend ladders, stairs, scaffolding, ramps, or similar structures.
• Occasionally work within confined spaces.
• Frequently remain in a stationary position while sitting or standing.
• Occasionally move throughout the work environment to accomplish tasks.
• Occasionally move or transport items weighing up to 20 pounds.
• Frequently perform repetitive hand, wrist, and finger movements while using office equipment.

About CAE

At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shared success.