Registration Technician 47.5%

Rio Hondo Community College

Whittier (CA)

On-site

USD 21,000 - 26,000

Part time

2 days ago

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Job summary

Rio Hondo College is seeking a part-time Registration Technician at the Main Campus in Whittier, CA. The role supports daily admissions and records operations, assisting students with enrollment and related paperwork.

Responsibilities include processing applications, handling payments, and providing information across multiple channels. The position requires attention to detail and strong organizational skills to support a busy campus office.

Qualifications

High school graduate or GED required; clerical experience preferred.
Experience handling student records or admissions helps.
Proficiency with MS Office and basic database use preferred.

Responsibilities

Review records for status change and process data into the student information system.
Check applications for accuracy and resolve errors.
Assign residence codes and update routine applications.
Handle payments: fees via cash, check, or card; post to system and reconcile receipts.
Respond to inquiries by phone, email, or in person; assist students and staff.
Capture student photos ID cards for students and staff.
Register and admit students; manage changes of program/major and add/drop requests.
Identify codes for reporting in the system; manage routine updates.

Skills

Customer service

Data entry

Microsoft Office

Communication skills

Education

High school diploma or GED

Clerical experience

12 college units

Tools

Banner ERP

Job description

Monday/Wednesday 8:00am – 1:00pm, Tuesday/Thursday 8:00am – 12:30pm (days and hours might change depending on District needs)

Salary Range

$1,843.33 – $2,358.53 Monthly. – Successful candidate will start at step 1 except in cases where District deems appropriate.

Shift Differential

FLSA

FLSA Non-Exempt

Location

Main Campus

Department

Admissions and Records (Dept)

Open Date

09/09/2026

Closing Date

09/23/2026

About Río Hondo College

Río Hondo College welcomes and embraces all students in their educational and career pathways. As a Hispanic-Serving Institution ( HSI ), our College has a student population of 22,000, of which 18,000 are Latinx students. We were the first college in Los Angeles County to provide two years of free tuition to first-time, full-time college students through our Río Promise program. We are proud to acknowledge that many of our students have transferred to high ranked institutions such as Harvard, Stanford, USC and UCLA , UC Berkeley, UC Irvine, Cal State LA, Cal State Long Beach, and Whittier College to name a few.

Strengths

Our caring and dedicated student-centered staff, faculty, and administrators are devoted to the advancement of educational justice, equity, and opportunity for all our students. Our College’s 900 employees, with close to 600 faculty, hold themselves accountable for the academic success of disproportionately impacted student populations. Our entire staff, with unwavering team collaboration, work hard to ensure our students reach their full potential by eliminating gaps in academic outcomes that traditionally hinder students of color.

Río Hondo College is committed to the recruitment of qualified and diverse employees who are dedicated to our students’ success. We recognize that diversity in an academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for our students. We are steadfast in our hiring practices and staff development processes which reinforce the goals of equal opportunity, diversity, and inclusion. Our practices and processes also support the importance of a workforce that reflects the community and the diverse student population we serve.

Río Hondo College employs approximately 55% tenured track faculty of color; 60% part-time faculty of color; 85% classified staff of color; and 50% administrators of color.

Río Hondo College offers 30 associate degrees that guarantee transfer (ADTs) to Cal State Universities, a bachelor’s degree in Automotive Technology, more than 60 certificates, a Pathway to Law School, dual enrollment with K-12 districts, state championship speech & debate team and excellent athletic teams, student leadership opportunities, travel abroad experiences and more.

In collaboration with the communities in Pico Rivera, Santa Fe Springs, El Monte, South El Monte, Whittier, portions of Norwalk, La Mirada, Downey, La Puente, the City of Industry, Los Nietos and Avocado Heights, Río Hondo College provides an exceptional academic curriculum to meet the unique needs of our region and strengthen our communities.

Basic Function

Under the direction of an administrator or manager, provides duties related to day-to-day registration activities which assist in the processing of students and related paperwork necessary to facilitate student enrollment into college classes and programs.

The Registration Technician is an entry-level classification within the Admissions and Records (A&R) Department. The incumbent performs a variety of routine, day-to-day activities to support the A&R office, staff, and students. The Registration Technician works under the direct supervision of the administrator or manager and executes the assigned tasks with a lower-degree of independent judgement and makes decisions based on well defined and established guidelines, policies, and procedures related to the area of assignment and or at the direction of the administrator.

The Registration Technician is distinguished from the Admissions and Records Technician I and II in that the latter classifications perform essential responsibilities requiring moderate to advanced knowledge of A&R policies and procedures under general or limited direction from the administrator or manager.

Representative Duties

1. Reviews records for status change; accepts, reviews, and processes college application data into student information system; enters application data into college computer program. E
2. Reviews applications for accuracy and completeness and makes corrections as needed; reviews and resolves applications held in errors. E
3. Residence codes college applications that are routine in nature; enters and updates routine applications. E
4. Issues transportation program; verifies student’s eligibility, activates, issues transportation passes, and process replacement passes, as needed. E
5. Answers and provides information and assistance to students and employees in any modality identified by the college, including by not limited to, in person, via email, and by phone. E
6. Takes identification card photos and issues the card for students and staff. E
7. Admits, registers, processes change of program/major, and add/drop, requests. E
8. Identifies codes for application reporting (high school, college). E
9. Works payment windows, accepts fees in cash, check, credit card payments and posts payment information on the system; reconciles daily fee payment receipts, cash on hand resolves issues. E
10. Organizes, arranges, and files all physical and electronic documents. E
11. Assists with training of new registration clerks. E
12. May train and provide work direction to student workers, student assistants, and short-term, temporary staff. E
13. Performs a variety of clerical and administrative responsibilities in support of the department’s day-to-day activities and/or operations utilizing a variety of communication modalities including but not limited to answers and responds to phone calls, emails, text messages, and chat platforms; opens, screens, and distributes mail and correspondence; photocopies documents and requests duplication services; ensures maintenance and repairs of assigned work areas, facilities, or equipment; enters various requests for services from IT, Facilities, and Maintenance; contacts vendors for equipment service, when needed; follows up with vendors to ensure satisfactory completion of requests; may perform simple repairs or maintenance to standard office equipment. E
14. Performs related duties that support the overall objective of the position. E

Knowledge and Abilities

Knowledge of:

District policies and procedures related to the area of assignment.
Basic goals and objectives of a college admissions and records office.
Applicable sections of the California Education Code and other applicable laws related to the area of assignment.
Federal, state, and local laws, rules, and regulations governing student admissions and records.
Administrative practices and procedures, including recordkeeping and filing practices and procedures.
California Education Code and Title V as it relates to the area of assignment.
Family Educational Rights and Privacy Act (FERPA).
Basic mathematic skills.
Basic research techniques, methods, and procedures.
Federal and state regulations, policies, and guidelines, regarding community college admissions and student record keeping.
Modern office practices methods and techniques.
Record keeping, filing, file sharing, and filing systems methods and techniques.
Operation of standard computer software programs, applications, and databases; computer hardware and peripheral equipment.
Human relation skills to use proper telephone etiquette.
Effective communication techniques and interpersonal skills using tact, patience, and courtesy.
Principles of sound business communications.
Best practices and procedures on use of various office equipment.
Correct English usage, grammar, spelling, punctuation, and vocabulary.
Communicate clearly and effectively both verbally and in writing.
Effective communication techniques and interpersonal skills using tact, patience, and courtesy.
Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).

Ability to:

Perform the essential responsibilities of the position.
Interpret and explain rules, regulations, procedures, and policies regarding student admissions, registration, and records maintenance.
Relate effectively to all students.
Organize, set priorities, and exercise sound independent judgement within areas of assigned responsibility.
Interpret, apply, explain, and reach sound decisions in accordance with District policies and federal, state, and local regulations and requirements.
Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work.
Review situations accurately and determine the appropriate course of action using judgment according to established policies and procedures.
Establish, maintain, and foster positive and effective working relationships.

Communicate clearly and effectively, both orally and in writing.

Understand and follow oral and written instructions.

Maintain confidentiality of District files and records.

Maintain a positive attitude in customer service.

Maintain productive work relationships with employees and students.

Utilize a variety of computer software programs, applications, databases, and Enterprise Resource Planning (ERP) Systems such as Banner.

Work under pressure, meet deadlines and maintain attention to detail.

Perform multiple tasks simultaneously.

Determine appropriate course of action using judgment-established policies and procedures.

Enterprise Resource Planning (ERP) Systems such as Banner.

Understand and follow verbal and written directions.

Effectively communicate both verbally and in writing.

Exercise tact and diplomacy in dealing with sensitive, complex, and confidential personnel issues and employee situations.

Explain procedures to others; convey a positive image of the college.

Establish and maintain effective and cooperative working relationships with those encountered in the course of work.

Education and Experience

High school graduate or General Educational Development ( GED ); AND

One (1) year of clerical experience and working with the general public.
Or, satisfactory completion of 12 college units.
Or, any combination of education and experience which would provide the required qualifications for the position.

Any degree from a country other than the United States, including Canada and Great Britain, must be evaluated by an Evaluation Service prior to the closing date. Certification must be attached with copies of transcripts.

License Certificates/Credentials

Possession of, or ability to obtain, a valid driver license.
Insurable driving record throughout the course of employment in a position requiring transporting students or using a District or college vehicle.
May be required to travel for various off-site meetings, trainings, conferences, and or events in support of the overall objective of the position.

Desired Qualifications

Experience working in a student-centered environment.

Working Conditions

PHYSICAL DEMANDS :

While performing the duties of this job, employees are regularly required to sit or stand for extended periods of time; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel, operate personal computers and other standard office equipment; and reach with hands and arms.

Specific vision abilities required by this job include close vision, use of both eyes, ability to distinguish basic shades and colors and the ability to adjust focus.

Employees are frequently required to walk and stand and occasionally lift up to 20 pounds.

MENTAL DEMANDS :

While performing the duties of this class, incumbents are regularly required to use written and oral communication skills; read and interpret data; use math and mathematical reasoning; analyze and solve problems; learn and apply new information and skills; perform highly detailed work on multiple, concurrent tasks; and interact with District, students, vendors and others encountered in the course of work, some of whom are dissatisfied or abusive.

WORK ENVIRONMENT :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employees work under typical office conditions, with constant interruptions, and the noise level may vary depending on activities of the office.

The Americans with Disabilities Act (ADA) requires us to identify the essential duties/functions of the position. We have indicated those duties with an E on the job description.

Position Description

Applications are currently being accepted for Registration Technician, Part-Time position.

Commitment to Diversity

All applicants must have demonstrated cultural competency and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students and staff.

Cancel RTF Policy

WE RESERVE THE RIGHT TO RE- OPEN , RE- ADVERTISE , DELAY OR CANCEL FILLING THIS POSITION .

THIS RECRUITMENT MAY BE USED TO FILL FUTURE VACANCIES .

EEO Statement

Rio Hondo College is committed to employing qualified administrators, faculty and staff members who are dedicated to student success. The Board recognizes that diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students. The Board is committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and provide equal consideration for all qualified candidates.

Supplemental Questions

1. * Describe your experience with technology in the workplace, include the specific programs and how you used them to accomplish your work responsibilities.
(Open Ended Question)
2. * The Office of Admissions and Records is a fast-paced work environment and requires extensive interaction with the campus community, while working on multiple projects. Please provide examples of your experience working in such an environment
(Open Ended Question)
3. * This position requires the ability to work independently and efficiently, while also maintaining the highest level of customer service. Please provide examples from your experience where you have provided quality customer service.
(Open Ended Question)
4. * Provide specific examples of your training and/or work experience that demonstrates your sensitivity to, and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty, and staff.
(Open Ended Question)

Documents Needed to Apply

Required Documents