Registration Specialist - Internal Medicine Winchester

WVU Medicine Berkeley and Jefferson Medical Centers; Winchester (VA); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

Tuition programs

Retirement plan

Paid time off

Wellness program

Job summary

WVU Medicine Berkeley Medical Center is seeking a Registration Clerk to manage patient registration, collect payments, and verify insurance information in a high-volume setting. You will handle demographic data entry, explain insurance responsibilities, and prepare consent and privacy forms.

This role requires a high school diploma, strong attention to detail, and excellent communication. The position is office-based in Winchester with potential shift differentials and overtime eligibility.

Qualifications

• High school diploma or equivalent.
• Background checks as required for regulated areas.

Responsibilities

• Obtain and enter demographic, billing, and insurance information into registration and billing systems.
• Provide patients with information on insurance, bill payments, and hospital procedures.
• Complete pre-certifications and authorizations as needed.
• Prepare consent forms, privacy notices, and obtain electronic signatures for treatment and financial obligations.
• Collect deposits, co-pays, deductibles, and patient payments; issue receipts; document payments.
• Prepare patient identification armbands and balance daily receipts; follow system flags for collections.
• Conduct screenings and gather information for coverage; complete related forms.
• Perform medical necessity checks and Advanced Beneficiary Notice when required.
• Schedule, reschedule, or cancel patient appointments per workflow.
• Verify order completeness and match with scheduled services.

Skills

Detail orientation

Multitasking

Medical terminology

Insurance knowledge

Communication skills

Keyboard/data entry

Education

High school diploma

Tools

Registration systems

Billing systems

Job description

Welcome! We’re excited you’re considering an opportunity with us! Below, you’ll find other important information about this position.

Performs a variety of administrative and clerical duties to manage patient registration and patient financial obligation.

Minimum Qualifications

Education, Certification, and/or Licensure:

• High school graduate or equivalent.
• State criminal background check and Federal (if applicable), as required for regulated areas.

Core Job Duties and Responsibilities:

• Obtains demographic/billing/insurance information from patient/family/legal guardian and enters into the registration/billing systems for service and claim processing and scans insurance cards & photo identification. Provides to the patient, information concerning insurance, payment of bills and hospital procedures.
• May complete managed care responsibilities in regard to obtaining pre-certification and authorizations.
• Prepares WVU Medicine standard consent form, notice of privacy practice and/or other necessary paperwork related to registration and presents to patient/family/legal guardian for signatures. Obtains electronic signature for consent to treat and patient financial obligations.
• Collects deposits/co-payments/deductibles/patient liability payments when applicable, provides patient receipt and documents payment in the registration/billing systems.
• Prepares armband for patient identification.
• Balances daily receipts and cash drawer for patient payments as needed. Follows up on accounts as indicated by system flags (courtesy dismissal/comments/red stickers).
• May initiate various screenings and obtains all pertinent information for coverage and completes appropriate paperwork.
• Performs medical necessity checks and completes Advanced Beneficiary Notice as needed.
• Schedules, reschedules, or cancels patients in accordance with hospital workflows.
• Checks for order completeness and validate order against scheduled service.

Physical Requirements:

• Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, and grasping.
• Visual acuity must be within normal range.
• Manual dexterity to operate keyboards, fax machines, telephones, and other business equipment.
• Sitting and/or standing for extended periods of time.
• Reading and comprehension ability.

Working Environment:

• High volume, fast paced environment.
• Exposure to communicable disease.
• Frequent interactions with patients, medical staff, and support staff daily on a continual basis.

Skills And Abilities

• Ability to accurately utilize applicable computer software and equipment for access processing & demonstrates ability to follow down time procedures.
• Demonstrate knowledge of procedure to report and/or document unsafe/hazardous conditions, incidents and defective equipment in compliance with hospital policy.
• Requires considerable attention to detail, the ability to be organized and to be able to perform multiple tasks simultaneously.
• Requires the ability to memorize a considerable amount of information, and to be able to reference information not retained from written sources or from appropriate personnel.
• Requires the ability to understand medical insurance requirements for payment and basic knowledge of covered services.
• Excellent written and verbal communication skills and the ability to understand written and verbal communication.
• Basic knowledge of medical terminology.

Additional Job Description

Wage Scale: $18.70 - $24.93/hour

Position is eligible for shift differentials based on shift worked and eligible for overtime pay for hours over 40 hours per week.

Benefits: Benefit eligible employees classified as at least a 0.5 FTE are eligible for medical, dental, vision, life insurance, disability coverage, tuition programs, retirement, paid time off and a wellness program.

Scheduled Weekly Hours: 40

Exempt/Non-Exempt:

Shift: United States of America (Non-Exempt)

Company: BMC Berkeley Medical Center

Cost Center: 8461 UHAE Internal Medicine Winchester

Address: 629 Cedar Creek Grade Winchester Virginia

Equal Opportunity Employer: West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.