Registration Specialist Employer Health Solutions

Altru Health System; Grand Forks (ND); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Health plan

401(k) retirement plan

Dental plan

Vision plan

Life and disability insurance

Education assistance

Paid time off

Job summary

Altru Health System is seeking a Registration Specialist for the Clinic at Altru Family Medicine Center in Grand Forks, ND. Responsibilities include answering calls, scheduling appointments, and completing registrations with accurate demographic and insurance data.

The role requires English proficiency and preferred Associates in Healthcare with at least 1 year of related experience. A comprehensive benefits package is available to staff.

Qualifications

• Associates degree in healthcare preferred.
• 1 year related experience preferred.
• Proficiency in English (reading, writing, speaking) required.

Responsibilities

• Register patients by collecting and recording demographic, insurance, financial, and clinical data.
• Schedule patient visits and procedures, coordinating with departments to meet needs.
• Verify insurance information and obtain authorizations/pre-certifications as needed.
• Complete MSP questions and MSPQ reviews for Medicare accounts.

Skills

Customer service

Scheduling

Insurance verification

MSP verification

Education

Associates - Healthcare

Job description

Everything we do is underscored by a why and that why is one another.

Location: Altru Family Medicine Center 1380 S. Columbia Rd. Grand Forks, ND 58201 Pay Range: $16.26 - $24.38

Summary: Under the direction of the practice manager, the Registration Specialist Clinic will be responsible for answering incoming calls for the clinic, responding to a variety of patient requests and inquires including scheduling appointments for physicians and hospital related appointments and procedures. In addition, the Registration Specialist Clinic will focus on obtaining the required information from the Patient/family to complete registration, complete verification through use of various software, complete Medicare secondary (MSP) questions, and look up current insurance and co-pay information.

• Accurately registers patients by collecting and recording demographic, insurance, financial, and clinical data in the computer system. Records and collects necessary patient account documents. Collects self-pay balances, pre-payment amounts, and co-pays per guidelines, if applicable. Creates accounts for new patients and updates accounts for previous patients to ensure accurate services and account processing.
• Schedules patient visits and/or procedures, while coordinating appointments with other departments to meet the patient/provider needs.
• Accurately schedules and registers appointments.
• Maintains knowledge of and complies with third-party payers’ requirements for verifying insurance information, obtains authorizations/pre-certifications, and completes other activities to ensure services are billed and reimbursed appropriately. Reviews Medicare accounts for completed MSPQ.
• Modifies work schedule to meet department goals/deadlines and the needs of the department and patients.
• Performs other duties as assigned or needed to meet the needs of the department/organization.

Education:

• Preferred: Associates - Healthcare

Work Experience:

• Preferred: A minimum of 1 year Related Experience

Language Requirements:

This position requires proficiency in reading, writing, and speaking English to ensure effective communication in the workplace and with patients, families, and team members.

Physical Demands:

• Sit: Continuously (67-100%)
• Stand: Occasionally (5-33%)
• Walk: Occasionally (5-33%)
• Stoop/Bend: Occasionally (5-33%)
• Reach: Frequently (34-66%)
• Crawl: Not Applicable
• Squat/Crouch/Kneel: Occasionally (5-33%)
• Twist: Occasionally (5-33%)
• Handle/Finger/Feel: Continuously (67-100%)
• See: Continuously (67-100%)
• Hear: Continuously (67-100%)

Weight Demands:

• Lift -Floor to Waist Level: Light (10-20 pounds)
• Carry: Sedentary (<10 pounds)
• Push/Pull: Sedentary (<10 pounds)
• Slide/Transfer: Not Applicable

Working Conditions:

• Indoor: Continuously (67-100%)
• Outdoor: Not Applicable
• Extreme Temperature: Not Applicable

• Professional Drivers: Persons who drive as their main responsibility OR transport passengers or hazardous materials.
• Frequent Drivers: Persons whose main responsibility is not driving, but drive daily or almost daily.
• Occasional Drivers: Persons who drive from once per month to as frequently as once per week.
• Infrequent Drivers: Persons who are generally not expected to drive.

Infrequent Driver Reference ID: R8068

Making a real difference. For one another.

To take the best care of our patients and community including friends, family, and neighbors we need people who are committed to growth, excellence, and one another.

At Altru, you’ll find a culture where support and teamwork are at the heart of what we do. You’ll have opportunities to advance your skills, work with the latest technologies, experience the fulfillment that comes from giving back, and take your career wherever you want it to go.

Join our team and be a part of a small community with a big heart.

Altru offers a comprehensive benefits package to its full- and part-time employees. Excellent benefits include a health plan and 401(k) retirement plan. Other benefits include a dental plan, vision plan, life and disability insurance, education assistance, paid time off (PTO)