Registration Specialist

Mason Health; Shelton (WA); Vor Ort; USD 30.000 - 48.000; Vollzeit

Benefits dieser Stelle

Mental Health & Wellness Resources

EAP

Paid Sick Leave

Zusammenfassung

Mason Health is seeking a Registration Specialist to support patient registration, greet patients, collect demographics and insurance information, and manage co-pays. This per-diem, 0.0 FTE role offers variable 8-hour shifts and UFCW representation, with hourly pay between $21.51 and $34.70.

The ideal candidate has a high school diploma and at least two years in customer service or clerical work, preferably with health care or patient registration experience.

Qualifikationen

• High school diploma or equivalent.
• Minimum 2 years of customer service and clerical experience.
• Patient registration and/or health care experience preferred.

Aufgaben

• Greets patients and visitors politely and helps with information.
• Registers patients by entering information into hospital systems; updates insurance and demographics; collects co-pays; obtains signatures.
• Answers phones in a pleasant and timely manner.
• Completes tasks according to department quality and timeliness standards.
• Shows respect to patients, families and coworkers.
• Coordinates work within the team and with other departments.
• Follows procedures, policies, and participates in quality/process improvement activities.
• Maintains clean and orderly work and waiting areas.
• Performs additional duties as assigned.

Kenntnisse

Customer service

Clerical skills

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Registration Specialist: This 0.0 FTE/Per-Diem position is scheduled to work 8-HR variable shifts and is UFCW represented.

Compensation: Hourly Non-Exempt $21.51/HR — $34.70/HR. Placement within this range is based on years of applicable experience.

Benefits Include:

Mason Health also offers these benefits for per-diem employees:

• Mental Health & Wellness Resources – Access to Talkspace and the Calm App.
• Employee Assistance Program (EAP)
• Paid Sick Leave

Job Summary:

The Registration Specialist coordinates services for patient registration including: greeting patients, collecting demographic data and insurance information, collecting co-pays and communicating with other departments. Provides a “Patients First” experience and supports a positive workplace by maintaining an upbeat and professional work environment while completing all assigned tasks in a timely and accurate manner.

Job Specific Duties & Responsibilities:

1. Greets patients and other visitors in a polite, prompt and helpful manner. Responds to requests and provides assistance, including any necessary information, instructions, or directions.
2. Registers new and established patients by completing the initial entry of all patient information into the hospital/clinic computer systems. Updates patient insurance information and demographics, collects and records co-payments, provides necessary forms for completion, obtains required signatures, and communicates the appropriate information.
3. Answers phones in a pleasant manner, assists with callers’ needs in an appropriate and timely manner.
4. Completes tasks in accordance with department standards for quality, accuracy and timeliness.
5. Demonstrates respect for patients, families and co-workers, regardless of gender, race, socioeconomic status, etc., as evidenced by courteous service to all.
6. Coordinates work activities and services within the team and with other departments.
7. Follows work procedures, policies, and regulations; actively participates in quality and process improvement activities, development/training activities, and staff meetings.
8. Maintains work and waiting areas in a clean and orderly condition.
9. Other duties as assigned.

Required Education and Experience:

1. High school diploma or equivalent.
2. Two (2) years of customer service and clerical experience.
3. Patient registration and/or health care experience preferred.

Mason Health practices equal employment opportunity towards all workforce members and applicants for employment. Mason Health does not engage in or tolerate any discrimination in the workplace prohibited by applicable local, state, or federal law. Specifically, no workforce member will be discriminated against on the basis of their race, color, sex/gender (including pregnancy), sexual orientation, religion/creed, age, disability, marital or veteran status, national origin, genetic information, or any other characteristic protected by applicable state or federal law.