Registration Specialist

St. Elizabeth; Elizabeth (NJ); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Health coverage

Paid time off

Employer match

Tuition reimbursement

Wellness programs

Career advancement

Job summary

St. Elizabeth Healthcare in the United States is seeking a Registration Specialist to move patients through service departments and enable timely billing for services rendered.

You will interview patients and families to obtain accurate financial and demographic information, verify insurance, estimate outpatient charges, collect amounts due, scan documents, and obtain required signatures while upholding patient confidentiality and compassionate care.

Qualifications

• High school graduate or equivalent required.
• Excellent customer service track record.
• Able to navigate Microsoft Office and EPIC.
• Strong typing and data-entry skills.
• Excellent written and verbal communication.
• Maintain patient confidentiality and privacy.

Responsibilities

• Interview patients/family to obtain accurate financial and demographic info.
• Verify insurance via online eligibility to minimize denials.
• Prepare charge estimates for outpatient exams to determine liability.
• Collect sums due from patients and ensure timely billing.
• Scan documents and obtain signatures; manage required forms.
• Follow AIDET, greet patients and maintain confidentiality.
• Provide wheelchair assistance and transport as needed.
• Cross-train across Registration areas and relocate per volumes.
• Keep knowledge current; read notices, attend meetings.
• Perform other related duties as needed.

Skills

Customer service

Interpersonal skills

Communication skills

Typing / data entry

Confidentiality

EPIC navigation

Education

High School Graduate or Equivalent

Tools

EPIC

Microsoft Office

Job description

Engage with us for your next career opportunity. Right Here.

Job Type:

Regular

Engage with us for your next career opportunity. Right Here.

Job Type:

Regular

Scheduled Hours:

22.5

Why You’ll Love Working with St. Elizabeth Healthcare

At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.

Benefits That Support You

We invest in you — personally and professionally.

• Competitive pay and comprehensive health coverage within the first 30 days.
• Generous paid time off and flexible work schedules
• Retirement savings with employer match
• Tuition reimbursement and professional development opportunities
• Wellness, mental health, and recognition programs
• Career advancement through mentorship and internal mobility

Job Summary:

Performs a variety of clerical duties such as obtaining and processing information in order to identify and move the patient through the service departments and enable the organization to bill for services rendered in a timely manner

Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.

Job Description:

• Interviews patients and/or family members to obtain accurate financial and demographic information to ensure prompt payment.
• Verifies the patient’s insurance through the on-line eligibility system and determines which payer to enter in the account to minimize denials.
• For outpatient exams, completes an estimate of charges to determine patient’s liability.
• For all other patients, determines financial liability from the insurance response and collects any amount due from the patient.
• Scans all requirement documents and obtains all appropriate signatures from patients.
• Completes all forms required by governmental or commercial payers.
• Following the AIDET principles, greets and assists patients, interacts with visitors, physician’s office staff, physicians, and other employees of the organization according to goals of the department while maintaining appropriate (need to know) patient confidentiality.
• Provides wheelchair assistance to patients/visitors and transports as needed.
• Cross-trains to other Registration areas to ensure efficient knowledgeable coverage as needed. Relocates to other locations as needed per patient volumes.
• Takes responsibility for maintaining knowledge level after training by keeping current on procedures pertaining to each area.
• Responsible for reading posted notices, memos, and emails.
• Attends department meetings/huddles.
• Consistently adheres to all department policies and procedures.
• Including uniform requirements.
• Responsible for completing annual hospital and department educational requirements.
• Perform other related duties incidental to the work described herein.

Education, Credentials, Licenses:

• High School Graduate or Equivalent

Specialized Knowledge:

• Proven track record of excellent customer service skills.
• Must be able to navigate through computer systems (Microsoft Office, registration systems, EPIC)
• Good typing skills / data entry skills
• Good interpersonal skills (work with the public)
• Excellent communication skills (both written and verbal)
• Maintain patient confidentiality

Kind and Length of Experience:

Previous clerical or customer service experience

FLSA Status:

Non-Exempt

Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.

Award Winning Care. Life Changing Careers. | St. Elizabeth Healthcare

Ref. Number
JR314682

Job Category
Administrative and Business Professionals

Job Type
Registration

Department
Edgewood Revenue Cycle Registration

Shift
3rd Shift

Hours
22.5 hours