Registration/Scheduling

Hansen Family Hospital; Iowa Falls (IA); On-site; USD 15,000 - 21,000; Part time

Job summary

Hansen Family Hospital in Iowa Falls, Iowa is seeking a part-time Registration/Scheduling Clerk to handle patient registration, phone inquiries, and appointment scheduling across multiple departments. The role requires triaging calls and updating patient data with accuracy in a fast-paced clinic environment.

Preference is given to applicants with prior experience in a busy office and familiarity with medical terminology.

Qualifications

• Prior experience in a busy office environment.
• Knowledge of medical terminology preferred.

Responsibilities

• Register patients and answer incoming phone calls.
• Respond to routine inquiries and schedule patient appointments for various departments.
• Triage phone calls and adjust schedules for emergent situations or cancellations.
• Discuss preparations with patients prior to exams.
• Enter complete and accurate data into the computer system regarding patient, exam and physician.

Skills

Medical terminology

Phone handling

Job description

Our Registration/Scheduling department has an opening for a part time employee working approximately 24 hours per week. The Registration/Scheduler is responsible for registering patients, answering incoming phone calls, responds to routine inquiries, serves as a resource person to those seeking information on services provided by hospital/clinics and accurately schedules patient appointments for a variety of departments. Triages phone calls and adjust schedules as necessary to accommodate emergent situations and/or cancellations. Has knowledge of commonly-used concepts, practices, and procedures within a particular department. Discuss preparations with patient prior to exam. Enters complete and accurate data into the computer system regarding information on the patient, exam and physician. Prior experience in a busy office environment and medical terminology is preferred.

Hansen Family Hospital is a Critical Access Hospital in Iowa Falls, Iowa that provides quality inpatient and outpatient healthcare close to home. We are an IPERS covered employer with competitive benefits and salary. We constantly strive to promote a positive working environment to continuously improve teamwork, efficiency and effectiveness. Post offer drug screen is required. Hansen Family Hospital is an equal opportunity employer.

About the Organization Thank-you for choosing to explore a career with Hansen Family Hospital. Hansen Family Hospital is a municipally‑owned Critical Access Hospital located in the community of Iowa Falls. We provide Hardin County and the surrounding communities with local healthcare services and critical care. We are fully supported by the revenues of the services we provide, as well as private donations from generous contributors throughout Hardin County. We do not take in tax revenues of any kind. For more than a century, our organization has built a legacy of promoting healthy living. Our physicians, nurses and employees strive to improve the health and quality of life of all those entering our doors.

Our mission: "To inspire wellness and provide compassionate healthcare" is supported by our vision "To be the innovative leader in rural healthcare". The excellence we have achieved has been passed down through charitable‑minded citizens, beginning with E.S. Ellsworth in 1902 and continues today through the generosity of the Jeff Hansen Family and the many families, individuals and businesses who inspire us all in through a spirit of innovation and healing for the next century.

In 2014, we opened a brand new hospital at 920 South Oak Street in Iowa Falls, Iowa. This new hospital is a symbol of our community's partnership and commitment to providing healthcare to the greater Hardin County area for many years to come.

Full-Time/Part-Time Part-Time

Location Hansen Family Hospital

Shift Days

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.