Registration/Scheduler - General Surgery Clinic

Garrett Regional Medical Center; Oakland (MD); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability Coverage

Tuition Program

Retirement

Paid Time Off

Wellness Program

Job summary

SPGC Specialty Physicians of Garrett County, LLC located in Oakland, Maryland is seeking personnel for patient registration and scheduling support. You will collect demographics, insurance details, and payments, and manage consent forms and privacy notices efficiently.

The role involves coordinating appointments, handling pre-certifications with insurers, and maintaining accurate patient records in billing systems. This position requires attention to detail in a high-volume environment.

Qualifications

• High school diploma or equivalent is required.
• State criminal background check and federal checks if applicable for regulated areas.

Responsibilities

• Obtain demographic, billing, and insurance information and enter into registration and billing systems.
• Prepare consent forms, notices of privacy practices, and obtain signatures.
• Collect deposits, co-payments, and patient liability payments and document in systems.
• Schedule appointments for multiple providers and coordinate incoming/outgoing appointments.
• Contact insurance companies to check and obtain pre-certifications for procedures and testing.
• Follow up on accounts as directed.

Skills

Demonstrate knowledge of medical terms

Attention to detail

Multitasking

Strong verbal and writtencommunication

Education

High School Diploma or GED

Tools

Registration software

Billing systems

Job description

Welcome! We’re excited you’re considering an opportunity with us! Below, you’ll find other important information about this position.

Performs a variety of administrative and clerical duties to manage patient registration and scheduling.

Minimum Qualifications

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

• High school graduate or equivalent.


• State criminal background check and Federal (if applicable), as required for regulated areas.

CORE JOB DUTIES AND RESPONSIBILITIES:

• Obtains demographic/billing/insurance information from patient/family/legal guardian and enters into the registration/billing systems for service and claim processing and scans insurance cards & photo identification. Provides to the patient, information concerning insurance, payment of bills and hospital procedures.


• Prepares WVU Medicine standard consent form, notice of privacy practice and/or other necessary paperwork related to registration and presents to patient/family/legal guardian for signatures. Obtains electronic signature for consent to treat and patient financial obligations.


• Collects deposits/co-payments/deductibles/patient liability payments when applicable, provides patient receipt and documents payment in the registration/billing systems.


• Schedules appointments for multiple providers. Schedules incoming appointments through work que, schedule outgoing appointments and tests for patients.


• Calls insurance companies to check and obtain pre-cert for procedures and testing.


• Follows up on accounts as directed.

PHYSICAL REQUIREMENTS:

• Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, and grasping.


• Visual acuity must be within normal range.


• Manual dexterity to operate keyboards, fax machines, telephones, and other business equipment.


• Sitting and/or standing for extended periods of time.


• Reading and comprehension ability.

WORKING ENVIRONMENT:

• High volume, fast paced environment.


• Exposure to communicable disease.


• Frequent interactions with patients, medical staff, and support staff daily on a continual basis.

Skills And Abilities

• Ability to accurately utilize applicable computer software and equipment for access processing & demonstrates ability to follow down time procedures.


• Demonstrate knowledge of procedure to report and/or document unsafe/hazardous conditions, incidents and defective equipment in compliance with hospital policy.


• Requires considerable attention to detail, the ability to be organized and to be able to perform multiple tasks simultaneously.


• Requires the ability to memorize a considerable amount of information, and to be able to reference information not retained from written sources or from appropriate personnel.


• Requires the ability to understand medical insurance requirements for payment and basic knowledge of covered services.


• Excellent written and verbal communication skills and the ability to understand written and verbal communication.


• Basic knowledge of medical terminology.

Scheduled Weekly Hours:

40

Exempt/Non-Exempt

Shift:

United States of America (Non-Exempt)

Compensation Range

$15.68 - $23.51

Position is eligible for shift differentials based on shift worked and eligible for overtime pay hours over 40 hours per week

Company

SPGC Specialty Physicians of Garrett County, LLC

Cost Center

8240 SPGC Surgery

Address

255 North Fourth Street

Oakland

Maryland

Benefit eligible employees classified as at least 0.5 eligible for:

• Medical


• Dental


• Vision


• Disability Coverage


• Tuition Program


• Retirement


• Paid Time Off


• Wellness Program

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively \"WVUHS\") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.