Registration Scheduler Cardiac Arrhythmia

HonorHealth; Scottsdale (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

HonorHealth recherche un agent d'accueil pour fournir un soutien administratif dans un environnement de soins de santé. Ce poste essentiel nécessite des compétences en communication, en service à la clientèle et en gestion des dossiers. Vous serez le premier point de contact pour les patients, aidant à la gestion des horaires et à l'enregistrement, tout en garantissant la conformité avec les exigences réglementaires. Une formation et des opportunités de croissance sont fournies.

Benefits

Opportunités de croissance professionnelle

Programmes de formation complets

Prestations de santé pour les employés et leurs familles

Qualifications

• Diplôme de lycée ou équivalent requis.
• Connaissances en terminologie médicale préférées.
• Expérience de 1 à 2 ans en santé recommandée.

Responsibilities

• Gérer les tâches administratives et le support patient.
• Effectuer des fonctions de planification et d'enregistrement.
• Maintenir les dossiers des patients conformément à HIPAA.

Skills

Communication

Clerical Skills

Data Entry

Customer Service

Education

High School Diploma or GED

Job description

Overview

Join HonorHealth and be part of a team dedicated to creating a meaningful healthcare experience for our patients. We offer opportunities for growth through our Ambassador Movement and comprehensive training programs. Our benefits portfolio supports our full-time and part-time team members and their families. Learn more at honorhealth.com/benefits.

HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving over five million people in the Phoenix area. Our network includes six hospitals, a medical group with primary, specialty, and urgent care, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, and community services. With nearly 17,000 team members, 3,700 providers, and close to 2,000 volunteers, we strive to exceed expectations and improve community health. Learn more at HonorHealth.com.

Responsibilities

Job Summary
Serve as the first point of contact for all customers, managing clerical and administrative duties within the department. Perform a variety of clerical, patient support, and data entry tasks related to telephone communication, registration, scheduling, and patient chart maintenance. Communicate with physicians’ offices as needed. Responsibilities may vary based on departmental needs.

Essential Functions

• Greet and communicate with customers, answer calls, respond to voicemails, and direct information appropriately. Orient patients to the department and assist with imaging support duties such as retrieving images from PACS, maintaining patient workflow, and assisting with patient transport and documentation.
• Perform scheduling duties for procedures, including appointments, tracking no-shows, and communicating with physicians and staff.
• Handle registration tasks, gather patient information, create electronic records, obtain signatures, and coordinate authorizations and referrals. Complete daily data entry and scanning of registration documents.
• Obtain insurance authorizations, collect co-pays, process payments, and handle billing and deposits.
• Maintain patient charts in accordance with HIPAA, communicate with insurance and billing departments, and ensure proper documentation and forwarding of records.
• Monitor email daily, provide relevant information to supervisors, and maintain office supplies and inventory.
• Perform additional duties as assigned.

Education

• High School Diploma or GED - Required

Experience

• Preferred: 1 year in healthcare or related field with knowledge of medical terminology, scheduling, or registration.
• Preferred: 2 years in healthcare, including scheduling and registration, or related experience such as Patient Access or Medical Imaging.

Licenses and Certifications

• Fingerprint Clearance Card - Required. Must have or obtain within seven days of employment, especially for Pediatric Behavioral Health sites.