Registration Rep- .75 FTE Eve/Nights - RST ED

Mayo Career Site US; Rochester (MN); On-site; USD 21,000 - 29,000; Full time

Job summary

Mayo Career Site US in Rochester, MN seeks a Registration Representative for the Emergency Department. On-site role requiring mobility to move through the department, register patients, verify demographics, insurance, and emergency contacts, and collect copays.

You will greet patients arriving by ambulance or helicopter, ensure patient safety with positive ID protocols, obtain consents as needed, and uphold QA guidelines and productivity standards to support the unit.

Qualifications

• Must follow positive patient identification protocols.
• Obtain appropriate consents as required.
• Ability to walk to patients’ locations throughout the ED/hospital.

Responsibilities

• Register patients on-site in the Emergency Department and verify demographics and insurance information.
• Collect ED copays and gather other pertinent data as needed.
• Welcome patients arriving by ambulance or helicopter and maintain productivity standards.

Skills

Patient registration

Mobility

Data collection

Job description

Given the nature of the Emergency Department, the role can be fast-paced and demanding, requiring quick thinking and the ability to pivot swiftly between tasks. We are seeking individuals who thrive in such dynamic environments and can effectively navigate the stressors that arise in this setting.

This position entails working on-site in Rochester, MN, within the Emergency Department. The responsibilities involve a considerable degree of mobility, with team members actively moving through the Emergency Department, entering patient rooms to verify demographic information, insurance details, emergency contacts, primary care physician information, collecting ED copays, and gathering other pertinent data. Additionally, our team is responsible for welcoming patients arriving by ambulance or helicopter, often during challenging moments in their healthcare journey.

The Registration Representative is required to ensure patient safety using positive patient identification protocols and obtain the appropriate consents as required. In person registration requires the ability to physically walk to patients’ location throughout the emergency department and/or hospital. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit’s performance expectations.