REGISTRATION CLERK

COOPER PEDIATRICS; Northern (KY); Hybrid; USD 24,000 - 32,000; Full time

Job summary

Cooper University Health Care is seeking a registration clerk to provide exceptional patient service during intake and verify medical and insurance information. You will support multiple hospital departments and contribute to accurate records and smooth patient flow.

The role emphasizes strong data entry, communication, and organizational skills, with duties including greeting patients, counseling on next steps, and maintaining orderly files.

Qualifications

• Experience with data entry or typing and basic office equipment.
• Strong interpersonal and communication abilities, both written and verbal.
• Ability to handle multiple tasks in a fast-paced healthcare setting.

Responsibilities

• Greet patients and direct them to appropriate areas.
• Interview patients or family to collect demographic and insurance data.
• Document daily in the logbook and track admissions, discharges, and events.
• File charts in Health Information Management in alphabetical order.
• Answer phones, record messages, and perform related duties.

Skills

Data entry

Interpersonal skills

Telephone skills

Clerical skills

Education

High School diploma or equivalent

Job description

About us

Cooper University Health Care is an integrated healthcare delivery system serving residents and visitors throughout Cape May County. The system includes Cooper University Hospital Cape Regional, three urgent care facilities; Cape Regional Physicians Associates with primary care and specialty care providers delivering services in multiple locations throughout Cape May County; The Cancer Center at Cooper University Hospital Cape Regional, the Claire C. Brodesser Surgery Center; AMI at Cooper, Miracles Fitness and numerous freestanding outpatient facilities providing wound care, lab, and physical therapy services. We have a commitment to our employees by providing competitive rates and compensation programs. Cooper offers full and part time employees a comprehensive employee benefits program, including health, dental, vision, life, disability, retirement, on-site Early Education Center (employee discount), attractive working conditions, and the chance to build and explore a career opportunity by offering professional development.

Short Description

A registration clerk is responsible for providing extraordinary customer service while assisting patients at all phases of the intake process, verifying medical information and collecting insurance information, answering questions and performing other administrative and clerical tasks.

Some, but not all, of the responsibilities of this position include:

• Greets patients and directs patients to appropriate areas.

• Interviews patients or family to obtain complete and accurate demographic and insurance information for distribution to appropriate hospital departments.

• Documents daily in logbook, the disposition of all patients including all admissions, discharges, and other occurrences as per policy.

• Files all charts for Health Information Management and Information Systems in alphabetical order, maintaining a neat and orderly work area.

• Processes placement of patients using bed availability, special requests and criteria for specialty areas.

• Answers phone, records messages, and performs related duties as directed.

Experience Required

• Previous data entry or typing experience with knowledge of basic office equipmentrequired.

• Interpersonal skills must be well-developed.

• Must possess the initiative and the ability to set and achieve high standards of performance.

• Ability to make progress on multiple assignments under time constraints and handle a fast-paced environment.

• Must exhibit good telephone andclericalskills and the ability to communicate clearly and effectively, both orally and in writing.

• Ability to learn specific job duties and complete detailed work assignments in a timely fashion.

Education Requirements

HighSchoolgraduate or equivalent