Registrar - Voorhees - Per Diem

Virtua Medical Group; Willingboro Township (NJ); On-site; USD 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a dedicated Registrar to join their team. This role involves gathering and entering patient information, verifying benefits, and ensuring compliance with regulatory guidelines. As the first contact for patients, you will provide exceptional customer service while managing multiple tasks in a fast-paced environment. The ideal candidate will have strong communication skills, a positive demeanor, and experience in customer service, preferably in a medical setting. This position offers flexible scheduling and the opportunity to make a significant impact in patient care.

Qualifications

• 1 year of customer service experience in a professional setting preferred.
• Strong verbal and written communication skills are essential.

Responsibilities

• Gathers and enters patient demographic information into the system.
• Obtains signatures on required documents and processes paperwork.

Skills

Customer Service

Communication Skills

Typing Skills

Multitasking

Education

High School Diploma

Tools

Epic System

Job description

Registrar - Voorhees - Per Diem

Location: Voorhees - 100 Bowman Drive

Employment Type: Employee

Employment Classification: Per Diem

Time Type: Part time

Work Shift: 2nd Shift (United States of America)

Total Weekly Hours: 0

Job Information:

*Please note work schedule will be scheduled in advance with availability provided at the time of hire and needs of the department working a minimum of 4 shifts per month, including weekends, possible weekdays and holidays, including the day before and/or after at any Patient Access department at Virtua, which includes but is not limited to Patient Access North (Mt. Holly/Willingboro), Patient Access South (Voorhees/Marlton/Berlin), and Patient Access West (Camden ED/Our Lady of Lourdes Camden).

*All Registrar positions require availability to complete 3-weeks of dayshift orientation before moving to the schedule that you are hired into (3-days per week for the first 3 weeks). This schedule may vary and is created by the hiring manager at the location that you are hired into.

Summary:

• Gathers and enters patient demographic information into the hospital information system.
• Verifies benefits, obtains required authorization.
• Obtains co-pays, deductibles, co-insurance and deposit amounts.
• Performs accurate and thorough registrations.
• Is compliant with regulatory guidelines.
• Acts as first contact representative of Virtua by providing excellent customer service.

Position Responsibilities:

• Obtains copies of patient insurance cards and identification and enters demographic, financial, insurance and clinical information into computer system; verifies completeness and accuracy of all data.
• Obtains signatures on all required documents for consent, medical necessity, and on required State, Federal and regulatory documentation. Processes all necessary paperwork.
• Correctly identifies, collects and processes co-pays, deductibles, co-insurance and deposits from patients and may facilitate resolution of billing issues by liaising with patient accounting, patient, and insurance representative.
• Identifies and provides appropriate referrals and payment options to patients needed financial assistance.
• Provides additional office support including telephones, scheduling, typing, filing, etc.

Position Qualifications Required / Experience Required:

• 1 year customer service in a professional setting (excludes retail/food service) preferred. Medical office or admittance experience preferred.
• Must demonstrate a positive demeanor, have both strong verbal and written communication skills.
• Must be able to handle potentially stressful situations and multiple tasks.
• Must have basic typing, computer and/or word processing skills.

Required Education: High School diploma.

Training / Certification / Licensure:

One year of Epic system experience highly preferred.