Registrar | Springdale | Full time

freemanhealth; Town of Springdale (WI); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health, vision, dental insurance

Retirement with employer match

Wellness program with discounts

Job summary

Freeman Sprindale Hospital is seeking a full-time Scheduler to register patients, conduct intake interviews, and initiate financial counseling at the point of service. You will verify insurance, calculate patient estimates, and be the central communication point for initial contacts.

The role requires a high school credential, basic computer skills, and the ability to work in a fast-paced environment with strong customer service.

Qualifications

• Minimum 6 months customer service or related experience.
• Ability to type at least 35 words per minute.
• Proficiency with Outlook, Excel, Word and learning new systems quickly.

Responsibilities

• Register patients presenting to Freeman Sprindale Hospital.
• Conduct patient interviews to collect registration information and signatures.
• Initiate financial counseling and collect monies owed.
• Verify insurance at point of service and calculate patient estimates.
• Serve as the main communications contact for Freeman Sprindale Hospital.

Skills

Scheduling experience

Customer service

Independent work

Typing speed

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Our Mission

To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.

Schedule: Full-Time

What You'll Do

Registration of patients presenting to Freeman Sprindale Hospital. Conducts patient interviews to obtain registration information, complete required forms and obtains signatures. Initiates financial counseling process. Collects monies owed. Verifies insurance at point of service and calculates patient estimates. Represents Freeman Springdale Hospital as the focal point for all initial communications.

Requirements

• High school diploma or GED required.

• Ability to perform all responsibilities of the scheduler as needed to ensure continuous scheduling coverage.

• 1+ year of scheduling, administrative support, or clerical experience (healthcare or service operations preferred).

• Proficiency with Microsoft Office (Outlook, Excel, Word) and ability to learn new systems quickly.

• Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.

• Strong customer service skills and professional communication (phone, email, and in-person).

Education and Experience

Minimum of 6 months customer service required.

Knowledge of computers, and other standard office equipment required.

Ability to type a minimum of 35 words per minute required.

Medical office experience preferred.

Freeman Perks and Programs

• For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!

• Health, vision, dental insurance

• Retirement with employer match

• Wellness program with discounts to Health Insurance or Cash Bonus with Participation

• Milestone payments with longevity of employment

• Paid time off(PTO) or Flex time off (FTO)

• Extended Sick pay

• Learning Center designated only for Freeman Family members

• Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.

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