Registrar Specialist I - Part-Time (25 hours)

Community College System of New Hampshire (CCSNH); Concord (NH); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading community college in New Hampshire seeks an Administrative Assistant for the Registrar's Office. This role involves supporting course registrations, maintaining academic records, and collaborating with various departments to ensure compliance with academic standards. The ideal candidate will have an Associate's degree and experience in administrative roles within higher education, particularly with course registration systems like Banner.

Qualifications

• Two years in a responsible administrative or office support role.
• Experience with course registration and maintaining academic records.

Responsibilities

• Assist in maintaining student academic records and transcripts.
• Perform data entry in student records and prepare academic reports.
• Collaborate with the Registrar and academic department chairs.

Skills

Customer service

Effective communication

Knowledge of registration processes

Education

Associates degree

Tools

Microsoft Office Suite

Banner

Job description

SCOPE OF WORK: Provides administrative and technical support to the Registrar's Office with responsibility for assisting with course registrations, maintaining student academic records, compiling academic data, and preparing reports. This position reports to the Registrar at NHTI Concord's Community College.

Accountabilities

1. Assist in maintaining student academic records and transcripts according to standard academic policies, procedures, and the computerized student information system (Banner).
2. Perform data entry in student records and file student record documentation.
3. Assist in preparing degree audits, reviewing GPA requirements for graduation, and generating various academic reports for administrators and agencies. Assist with grade processing and Commencement activities.
4. Help prepare academic information for the annual revision of the College catalog and course updates.
5. Collaborate with the Registrar, academic department chairs, and students to manage academic standards, including honors, warnings, suspensions, dismissals, and appeals.
6. Verify and certify student enrollment for various agencies.
7. Assist the School Certifying Official (SCO) in administering the Veterans Affairs Educational Benefits Program and other military programs.
8. Maintain up-to-date knowledge of VA and military education benefits and related processes.
9. Comply with all college, system, state, and federal rules and regulations.
10. Perform other duties as assigned.

Qualifications

• Education: Associates degree from a recognized college or university. Each additional year of approved formal education may substitute for one year of required work experience.
• Experience: Two years in a responsible administrative or office support role. Each year of approved education may substitute for one year of experience.
• Desired Qualifications: Experience with course registration and maintaining academic records within higher education, preferably with Banner.
• License/Certification: None required.

Work Traits

• Knowledge of registration processes within an educational environment.
• Proficient in Microsoft Office Suite and technology tools.
• Ability to work with diverse populations with professionalism, diplomacy, and sensitivity.
• Customer service-oriented, responsible, and cooperative.
• Ability to work independently, exercise judgment, and handle confidential matters appropriately.
• Effective communication skills, both oral and written, including public speaking.
• Willing to maintain an appropriate appearance as determined by the college.

Disclaimer

This job description lists typical examples of work but is not exhaustive. Employees may be required to perform other related duties.

Non-Discrimination Notice

The Community College System of New Hampshire is an equal opportunity employer and does not discriminate based on race, creed, color, religion, national or ethnic origin, age, sex, sexual orientation, gender identity, disability, genetic information, or other protected statuses.